Front Office Agent

Hyatt Hotels Corporation; Sunnyvale (CA); On-site; USD 28,929 - 31,684; Full time

Job summary

Hyatt Hotels Corporation in Sunnyvale, CA is seeking a Front Office Associate to welcome guests, handle registrations, and communicate hotel services and promotions.

This visible role involves processing payments, answering guest inquiries, and representing Hyatt with professionalism and warmth throughout shifts. You will be the face of Hyatt, collaborating with other hotels departments to ensure smooth arrivals and memorable stays.

Qualifications

• Strong desire to satisfy guests in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

Responsibilities

• Register guests and process forms of payment.
• Communicate hotel services and promotions to guests.
• Respond to guest inquiries and requests.
• Be the face of Hyatt during the guest arrival experience.

Skills

Guest service

Verbal communication

Written communication

Endurance

Job description

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. You will be the face of Hyatt as a Front Office Associate.

The hourly rate ranges from $21.00 to $23 per hour.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.