Front Office Agent | Benefits Include: Tuition Reimbursement, Free Room Nights and MANY MORE

Hyatt Corporation; Miami (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free room nights

Medical, Prescription, Dental and Vis​

401K with company match

Paid Vacation, sick days, new child &

Tuition Reimbursement

Employee Stock Purchase Plan

Discounts at retailers

Job summary

Hyatt Regency Miami is seeking an Front Office Agent to deliver exceptional guest service at our downtown Miami property. This entry-level, full-time role offers hourly pay and the chance to grow within a global hospitality brand.

As the face of Hyatt, you’ll manage guest registrations, promote services, handle payments, and respond to inquiries. Candidates should be able to work flexible hours, including mornings, evenings, and weekends, in a fast-paced environment.

Qualifications

• Front Office role involves guest registration and communicating hotel services and promotions.
• Ability to respond to guest inquiries and provide a welcoming experience.
• Willingness to work a flexible schedule including AM/PM shifts, holidays and weekends.

Responsibilities

• Handle guest registration and promote hotel services and promotions.
• Process payments and respond to guest inquiries in a timely manner.
• Serve as the face of Hyatt in the Front Office and assist guests with needs.

Skills

Customer service orientation

Verbal & written communication

Stamina to stand long periods

Flexible scheduling

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Front Office Agent | Benefits Include: Tuition Reimbursement, Free Room Nights and MANY MORE

US - FL - Miami

Front Office

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Summary

At Hyatt, we believe in the power of belonging- of making people feel at home wherever they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job- it's a career for people who care.

Our downtown Miami hotel is next to one of the trendiest neighborhoods, known as Brickell. Our iconic towers overlook the Miami River and our ideal downtown location puts you in steps from the Miami Riverwalk, and Bayfront Park, and close to the port of Miami and the Kaseya Center (formerly FTX Arena). For a day of shopping, our hotel is near Brickell City Center. Or, explore Little Havana and tour the Frost Museum of Science.

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives the opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquiries. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

• Free room nights, Discounted, and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance
• 401K with company match
• Paid Vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

Why make a good decision when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career?

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Must be able to work a flexible schedule, AM or PM shifts, holidays, and weekends

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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