Front Office Agent

Accor Hotels; Greenlawn (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hotel chain seeks a dedicated receptionist to manage guest check-ins and provide exceptional service. Candidates should have a degree in hospitality and at least one year of experience. The role offers opportunities for growth and employee benefits, including discounts at Accor Hotels worldwide.

Benefits

Employee benefit card offering discounted rates in Accor Hotels worldwide

Develop your talent through learning programs by Academy Accor

Opportunity to grow within your property and across the world

Contribute to local community through Corporate Social Responsibility activities

Qualifications

• At least one year of experience in the same field.
• Can work in a fast-paced environment.

Responsibilities

• Process all guest check-ins by confirming reservations and issuing room keys.
• Provide accurate information and services to guests.
• Up-sell the hotel to guests whenever possible.

Skills

Good communication skills

Ability to work in a fast-paced environment

Education

Graduate of Hospitality or any related course

Job description

Company Description

Business and leisure meet at the Novotel Manila Araneta City, located in the heart of Quezon City's premier district. The hotel’s stunning contemporary design features 401 stylish suites, a pillar less Grand Ballroom, seven meeting spaces and an outdoor bridal garden, along with numerous other first-rate amenities. Sample global fare at Novotel Manila Araneta City’s all-day dining establishment Food Exchange Manila, unwind with personalized cocktails at the Gourmet Bar or enjoy breathtaking city views at the Pool Bar and Lounge.

Job Description

• Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
• Provides accurate and relevant information and services to the guests and delivers it to them in the most meaningful way
• Up-sells the Hotel to guests whenever the opportunity arises

Qualifications

• Graduate of Hospitality or any related course
• With at least one (1) year in the same field
• Can work in a fast phase environment
• Good communication skills

Additional Information

• Employee benefit card offering discounted rates in Accor Hotels worldwide
• Develop your talent through learning programs by Academy Accor
• Opportunity to grow within your property and across the world
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities