Front Office Administrator

RiseMe; United States; On-site; USD 40,000 - 55,000; Full time

Job summary

RiseMe is seeking a Front Office Administrator to maintain a welcoming office and support clients and staff with a range of administrative tasks. The role covers office operations, scheduling, events, vendor coordination, onboarding/offboarding support, mail handling, and internal communications, requiring excellent organization and customer service.

Flexibility for occasional evenings or events and the ability to lift up to 20 lbs are also required.

Qualifications

• Excellent interpersonal and written communication skills with a professional demeanor.
• Ability to multitask and prioritize in a fast-paced office environment.
• Proactive problem-solving and attention to detail in handling administrative tasks.
• Experience in office, hospitality, or retail customer service is preferred.

Responsibilities

• Maintain overall appearance and functionality of the corporate office, including cleanliness and supply stocking.
• Manage inventory and order office and kitchen supplies, ensuring cost-effectiveness.
• Coordinate maintenance with engineers, housekeeping, and vendors; address issues promptly.
• Process HR invoices and ensure timely payment for expenses.
• Organize electronic files and records to streamline operations.
• Oversee office equipment service calls and repairs as needed.
• Support event planning, meetings, and logistical arrangements.
• Assist HR with onboarding/offboarding, intranet maintenance, and benefits events.
• Serve as a central point of internal communications and manage the office calendar.

Skills

Interpersonal skills

Multitasking

Communication skills

Attention to detail

Team collaboration

Tools

MS Office Suite

Adobe

Canva

Job description

The Front Office Administrator plays a key role in maintaining a professional and welcoming atmosphere for clients and employees. This highly visible position requires exceptional communication skills, attention to detail, and the ability to handle various administrative tasks.

ESSENTIAL FUNCTIONS

• Maintain the overall appearance and functionality of the corporate office by overseeing cleanliness, service, and stocking of supplies
• Manage inventory levels and order office and kitchen supplies as required, ensuring cost-effectiveness and timely availability
• Liaise with engineering, housekeeping, and external vendors to address maintenance issues promptly and efficiently
• Oversees office operations and HR invoice processing, ensuring accuracy and timely payment for all expenses
• Establish and maintain efficient organizational systems, including electronic filing and record-keeping, contributing to streamlined office operations
• Ensure the functionality of office equipment, managing service calls, and coordinating repairs or replacements when necessary
• Assist in planning and executing company events, programs, and meetings, ensuring seamless logistical support
• Provide administrative support to the office as a whole, including managing conference room calendars, scheduling meetings, and document preparation.
• Assist HR with onboarding new employees, employee offboarding, maintaining office records, maintaining company intranet, and coordinating events (benefits fair, lunch & learns, employee engagement events, employee birthdays)
• Serves as a central point of contact for internal company-wide communications
• Answer the corporate office’s general phone line, transfer calls to the appropriate person, take accurate messages as needed, and promptly route voicemail messages to the correct recipient
• Enhances workplace experience and employee engagement by arranging employee lunches, appreciation day activities, and other interactive office initiatives
• Manages shipping, receiving, and distribution of mail and packages.
• Facilitate daily employee perks and engagements such as dry cleaning, car wash, birthdays, etc.

MINIMUM REQUIRED QUALIFICATIONS

• Ability to sit at a desk for extended periods.
• Equipment used includes PCs, phones, copiers, scanners, faxes, and door release systems.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint), Adobe, Canva, and basic computer skills.
• Professional demeanor, strong interpersonal skills, and a positive attitude.
• Exceptional attention to detail and strong written and verbal communication skills.
• Ability to multitask, prioritize tasks, and follow through on assignments.
• Problem-solving ability with a proactive approach to resolving issues.
• Ability to travel to and from properties within our portfolio for backup support.
• Flexible availability for occasional evenings, weekends, and holidays for special events.
• Capable of lifting up to 20lbs., handling packages, and distributing mail.
• Experience in office, retail, or hospitality customer service roles.
• Minimum of 2 years of work experience in customer service or administrative role.