Front Office Administrative Assistant

MB2 Dental; Chandler (AZ); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO and holidays

401(k)

Job summary

The Provinces Dental in Chandler, AZ seeks an experienced Front Office Administrative Assistant to join our growing team. You will manage patient scheduling, explain treatment plans and insurance, and ensure a welcoming patient experience.

Ideal candidates have 3+ years in dental front office, strong scheduling, and the ability to discuss financial arrangements. Bilingual in Spanish is a plus; Dentrix experience is preferred. We offer a comprehensive benefits package.

Qualifications

• 3+ years of dental front office experience required.
• Strong dental scheduling and treatment coordination experience.
• Knowledge of dental procedures with the ability to clearly explain treatment to patients.
• Understanding of PPO insurance plans and dental benefits.
• Comfortable discussing financial arrangements and collecting payments.

Responsibilities

• Manage patient scheduling for treatment, recare, and follow-up appointments.
• Maintain a productive and efficiently filled schedule.
• Review and contact patients regarding unscheduled treatment and appointments.
• Present treatment plans, including insurance benefits and estimated out-of-pocket costs.
• Collect patient payments for treatment.
• Assist with patient check-in and check-out as needed.
• Submit insurance claims and pre-authorizations and assist with follow-up.
• Coordinate communication with patients, specialists, and other dental offices.
• Assist patients with prescription coordination and post-treatment questions.
• Provide a welcoming, professional experience for every patient.

Skills

Front office experience

Scheduling proficiency

Communication skills

Bilingual in Spanish (a plus)

Tools

Dentrix

Job description

Overview

The Provinces Dental is looking for an experienced Front Office Administrative Assistant to join our growing team in Chandler, AZ! We’re proud to have a supportive, organized practice where teamwork, exceptional patient care, and a positive experience come first. If you’re personable, detail-oriented, and confident managing a busy dental schedule while helping patients navigate their treatment and financial options, we’d love to meet you!

Schedule

• Full-time, 4 days per week
• Monday through Friday availability
• Two Saturdays per month

Pay & Benefits

• $23-$25 per hour, based on experience
• Medical, dental, vision, and life insurance
• PTO and paid holidays
• 401(k) options
• Supportive, team-oriented work environment

What You'll Do

• Manage patient scheduling for treatment, recare, and follow-up appointments
• Maintain a productive and efficiently filled schedule
• Review and contact patients regarding unscheduled treatment and appointments
• Present treatment plans, including insurance benefits, estimated out-of-pocket costs, and financial arrangements
• Collect patient payments for treatment
• Assist with patient check-in and check-out as neededConfirm upcoming appointments and review scheduling needs
• Submit insurance claims and pre-authorizations when needed and assist with follow-up
• Coordinate communication with patients, specialists, and other dental offices
• Assist patients with prescription coordination, specialist follow-up, and post-treatment questions
• Provide a welcoming, professional experience for every patient

What We're Looking For

• 3+ years of dental front office experience required
• Strong dental scheduling and treatment coordination experience
• Knowledge of dental procedures with the ability to clearly explain treatment to patients
• Understanding of PPO insurance plans and dental benefits
• Comfortable discussing financial arrangements and collecting payments
• Dentrix experience
• Excellent communication, telephone, and interpersonal skills
• Organized, proactive, and able to thrive in a fast-paced environment
• Positive leadership qualities and a team-first attitude
• Bilingual in Spanish is a plus

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