Front Office Admin Support- West Valley Specialty Care

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 39,000 - 54,000; Full time

Job summary

UCLA Health in Los Angeles is seeking an administrative and patient care support specialist to join a busy outpatient clinic. You will help manage patient flow, from registration to discharge, and work as part of a coordinated clinic team to maintain efficient operations.

The role emphasizes professional communication, strong organization, and proficient scheduling, including transportation arrangements and coordinating across sub-specialties.

Qualifications

• Communicate professionally in a high-volume setting.
• Strong organizational skills and ability to prioritize tasks.
• Efficiently facilitate appointment scheduling, including transportation.
• Coordinate multiple clinics and staff within UCLA Medical Center.

Responsibilities

• Provide administrative and patient care support to assigned clinic.
• Coordinate patient flow from registration to discharge.
• Assist as a clinic team member to ensure smooth outpatient operations.
• Support accurate scheduling and timely patient communication.

Skills

Professional communication

Organizational skills

Appointment scheduling

Tools

Word

Excel

Email

Database software

Job description

Description

In this position, you will provide administrative and patient care support to assigned clinic. Assist in coordinating patient flow throughout the clinic, from registration to discharge. Work as a member of the clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.

Salary Range: $27.74-$39.36/ Hourly

Qualifications

Required:

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
• Excellent organizational skills and ability to prioritize assignments
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center

Preferred:

• Skill in using a PC with associated programs including Word, Excel, and Email
• Skill in demonstrating work experience with a database computer program
• Knowledge of major medical insurance plans and types of coverage provided
• Knowledge of medical terminology