Front Office & Admin Support Specialist

US Sun Solar, LLC; Cahokia (IL); On-site; USD 37,000 - 46,000; Full time

Job summary

Sun Solar in Cahokia, IL is seeking an Office Assistant to support daily administrative and front-office functions. The role includes answering calls, greeting visitors, processing shipments, and assisting with RMAs to ensure smooth operations.

The ideal candidate is dependable, organized, customer-focused, and able to manage multiple tasks in a fast-paced environment while maintaining professionalism and confidentiality.

Qualifications

• High school diploma or equivalent required.
• Previous office, administrative, receptionist, or customer service experience preferred.
• Strong organizational skills and attention to detail.
• Professional and courteous verbal and written communication.
• Ability to communicate effectively with customers, vendors, employees, and management.
• Basic computer proficiency, including Microsoft Office applications and data entry.
• Ability to learn and utilize company systems and processes.
• Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment.
• Dependable, punctual, and able to work independently while also contributing as part of a team.
• Willingness to assist with a variety of tasks as operational needs arise.

Responsibilities

• Answer and direct incoming telephone calls professionally.
• Greet and assist customers, visitors, vendors, and employees.
• Receive, inspect, document, and organize shipments and deliveries.
• Process product returns and RMAs accurately and in a timely manner.
• Maintain a clean and welcoming front office.
• Handle routine office correspondence and data entry.
• Provide general administrative support to management.

Skills

Organizational skills

Professional communication

Attention to detail

Customer service

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Sun Solar in Cahokia, IL is seeking an Office Assistant to support daily administrative and front-office functions. The role includes answering calls, greeting visitors, processing shipments, and assisting with RMAs to ensure smooth operations.

The ideal candidate is dependable, organized, customer-focused, and able to manage multiple tasks in a fast-paced environment while maintaining professionalism and confidentiality.