Front Desk & Admin Assistant

US Sun Solar; Cahokia (IL); On-site; USD 1,929,000 - 2,480,000; Full time

Job summary

Sun Solar, a locally owned solar energy company in Cahokia, Illinois, is hiring an Office Assistant to support daily office operations. This role acts as a key contact for customers, visitors, vendors, and staff while delivering general administrative and operational support at our Cahokia location.

The ideal candidate is dependable, organized, and customer-focused, capable of handling phone calls, greeting visitors, processing shipments and RMAs, and maintaining a well-organized front desk.

Qualifications

• High school diploma or equivalent required.
• Strong organizational skills and attention to detail.
• Professional and courteous verbal and written communication skills.
• Ability to communicate effectively with customers, vendors, employees, and management.
• Basic computer proficiency, including Microsoft Office applications and general data entry.
• Ability to learn and utilize company systems and processes.

Responsibilities

• Answer and direct incoming telephone calls in a friendly and professional manner.
• Greet and assist customers, visitors, vendors, and employees.
• Receive, inspect, document, and organize incoming shipments and deliveries.
• Process product returns and RMAs accurately and in a timely manner.
• Notify appropriate team members when shipments, materials, or returns arrive.
• Assist with tracking and maintaining records related to shipments, deliveries, and returns.
• Maintain a clean, organized front office and reception area.
• Perform general administrative duties, including filing, data entry, copying, scanning, and document organization.
• Handle routine office correspondence, messages, and communications.
• Assist customers and employees with general questions and direct inquiries to the appropriate team member when needed.
• Prepare documents, reports, correspondence, and other materials as requested.
• Assist with maintaining office supplies and notifying appropriate personnel when supplies need replenishment.
• Provide general administrative and operational support to management and other team members as needed.
• Maintain professionalism and confidentiality when handling company, customer, and employee information.
• Perform other duties and responsibilities as assigned to support the needs of the business.

Skills

Organizational skills

Communication skills

Data entry

Customer service

Basic computer skills

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Sun Solar, a locally owned solar energy company in Cahokia, Illinois, is hiring an Office Assistant to support daily office operations. This role acts as a key contact for customers, visitors, vendors, and staff while delivering general administrative and operational support at our Cahokia location.

The ideal candidate is dependable, organized, and customer-focused, capable of handling phone calls, greeting visitors, processing shipments and RMAs, and maintaining a well-organized front desk.