Front Office & Admin Support Coordinator

Interior Alaska Roofing, Inc.; Fairbanks (AK); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Health insurance (if applicable)

Retirement plan

Professional development opportunities

Friendly and supportive work env.

Job summary

Interior Alaska Roofing, Inc. in Fairbanks, AK seeks a Front Office Coordinator to be the first point of contact, handling reception, administrative support, and estimate coordination. You will manage calls, greet guests, process estimates and payments, and organize records to help the team run smoothly.

The role emphasizes professional communication, multitasking, and a friendly, welcoming office environment, with opportunities to support special projects and growth within the company.

Qualifications

• High school diploma or equivalent required.
• Customer service, reception, or administrative support experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency with Microsoft Office and general computer applications.
• Professional appearance and positive attitude.

Responsibilities

• Answer and direct incoming phone calls in a professional manner.
• Greet customers, vendors, and visitors.
• Receive and process incoming estimate requests and payments.
• Gather customer information and schedule appointments or consultations as needed.
• Manage office communications, including emails and messages.
• Maintain customer records and office files.
• Data entry, document preparation, and general administrative tasks.
• Coordinate schedules and support office operations.
• Process incoming and outgoing mail and deliveries.
• Maintain a clean, organized reception area.
• Support management and team with special projects.

Skills

Customer Service Excellence

Professional Phone Etiquette

Time Management

Attention to Detail

Organization

Problem Solving

Team Collaboration

Dependability

Education

High School Diploma or Equivalent

Job description

Interior Alaska Roofing, Inc. in Fairbanks, AK seeks a Front Office Coordinator to be the first point of contact, handling reception, administrative support, and estimate coordination. You will manage calls, greet guests, process estimates and payments, and organize records to help the team run smoothly.

The role emphasizes professional communication, multitasking, and a friendly, welcoming office environment, with opportunities to support special projects and growth within the company.