Front Desk & Member Services Coordinator

ALASKA TEAMSTER - EMPLOYER PENSION PLAN; Anchorage (AK); On-site; USD 2,893,000 - 3,857,000; Full time

Benefits offered by this job

Benefits package

Paid time off

Paid holidays

Job summary

Alaska Teamster-Employer Service Corporation in Anchorage is seeking a Front Desk Coordinator to serve as the first point of contact for members, vendors, callers, and staff. You will oversee front desk operations, route calls and guests, and provide clerical support.

The role requires a high school diploma, 1–3 years of front desk or admin experience, and solid skills in Word, Excel, and Outlook. The position offers a Monday–Friday schedule with benefits, PTO, and holidays.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of front desk, receptionist, customer service, or administrative support experience preferred.
• Strong communication and interpersonal skills with a professional phone presence.
• Proficiency with common office software, including Microsoft Word, Excel, and Outlook.
• Excellent organization, attention to detail, and ability to manage multiple tasks.
• Ability to remain courteous, calm, and efficient in a busy reception environment.
• Commitment to customer service, confidentiality, and reliability.

Responsibilities

• Greet members, dependents, surviving spouses, and union representatives in a courteous and professional manner.
• Answer and direct incoming phone calls, emails, and front desk inquiries promptly.
• Receive, sort, and distribute mail, deliveries, and outgoing correspondence.
• Process return mail by recording it in the appropriate ID file
• Maintain orderly reception and common areas to support a positive visitor experience.
• Provide clerical support, including data entry, filing, copying, and document preparation.
• Manage sensitive information with discretion and maintain confidentiality.
• Perform other related duties as assigned.

Skills

Communication

Organization

Multitasking

Phone presence

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Alaska Teamster-Employer Service Corporation in Anchorage is seeking a Front Desk Coordinator to serve as the first point of contact for members, vendors, callers, and staff. You will oversee front desk operations, route calls and guests, and provide clerical support.

The role requires a high school diploma, 1–3 years of front desk or admin experience, and solid skills in Word, Excel, and Outlook. The position offers a Monday–Friday schedule with benefits, PTO, and holidays.