Front Ofc Specialist

Providence Medical Grp.; Bellbrook (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Flexible spending account

Employee assistance program

Short/Long-term disability

AD&D insurance

Job summary

Qualifications

• High school diploma or equivalent.
• Front office experience preferred.
• Ability to learn and follow office policies.
• Proficient computer skills.
• Knowledge of medical terminology.
• Familiarity with CPT & ICD-10 coding.
• HIPAA compliance knowledge.
• Strong organizational and communication skills.

Responsibilities

• Greets patients and visitors courteously.
• Answers calls, schedules appointments, and processes referrals.
• Verifies patient demographics and insurance details.
• Collects co-pays and outstanding balances.
• Ensures follow-up and well-visit scheduling.
• Performs additional duties as assigned.

Skills

Customer service

Phone support

Appointment scheduling

Billing

HIPAA compliance

Medical terminology

CPT coding

ICD-10 coding

Education

High school diploma

Tools

Microsoft Office

EMR systems

Job description

Providence Medical Group is a physician-owned group that strives to be the best multi-specialty medical group in the Miami Valley region. We provide a patient centered environment that allows each Providence employee to deliver high quality care to the communities we serve.

Providence Medical Group is a progressive organization offering competitive compensation and benefits in a supportive, professional work environment. We are currently in search of a Front Office Specialist for our busy Sugarcreek location.

Sugarcreek Family Medicine, like all Providence primary care practices, is a recognized Patient-Centered Medical Home, and focuses on building lasting patient relationships based on trust and continuity of care.

What you will do:

The FOS is typically the first point of contact (via phone and in-person) for the office. You will provide a wide variety of administrative support duties including but not limited to:

Job Duties:

• Greets patients and visitors in a courteous and friendly manner
• Answers telephone calls, schedules appointments, and completes referrals
• Verifies patient demographics and insurance information and ensures information is up to date and accurate
• Collects co-payments and outstanding patient balances
• Ensures patients are scheduled for follow-up appointments and annual well visits
• Position continually requires demonstrated poise, tact and diplomacy.
• Any other duties relating to the business operation of the medical practice that may be assigned by the provider or site supervisor.

Job Requirements:

• Completion of a high school diploma or equivalent.
• Previous front office experience or background in general office work.
• Ability to comprehend established office routines and policies.
• Learns quickly from oral and written instructions.
• Ability to operate a computer.
• Knowledge of medical terminology.
• Knowledge of CPT & ICD-10coding.
• Understand HIPAA (Health Insurance Portability and Accountability)
• Good organization skills
• Tact and diplomacy

Preferred Qualifications:

• Medical, Dental, and Vision coverage
• Short Term Disability
• Long Term Disability
• AD&D insurance
• Employee assistance program
• Flexible spending/Health Savings account