Front Ofc Specialist

Providence Medical Group; Bellbrook (OH); On-site; USD 21,000 - 28,000; Part time

Job summary

Providence Medical Group, Bellbrook, OH, is seeking a part-time Front Office Specialist for our Proctology office. You will be the first point of contact, handling phone and in-person greetings, scheduling, referrals, and billing tasks to keep the office running smoothly.

Ideal candidates will have a high school diploma, front office experience, ability to follow routines, knowledge of CPT/ICD-10 coding, HIPAA, and strong organizational and interpersonal skills.

Qualifications

• Completion of a high school diploma or equivalent.
• Previous front office experience or background in general office work.
• Ability to comprehend established office routines and policies.
• Learns quickly from oral and written instructions.
• Ability to operate a computer.
• Knowledge of medical terminology.
• Knowledge of CPT & ICD-10 coding.
• Understand HIPAA (Health Insurance Portability and Accountability)
• Good organization skills
• Tact and diplomacy

Responsibilities

• Greets patients and visitors in a courteous and friendly manner
• Answers telephone calls, schedules appointments, and completes referrals
• Verifies patient demographics and insurance information and ensures information is up to date and accurate
• Collects co-payments and outstanding patient balances
• Ensures patients are scheduled for follow-up appointments and annual well visits
• Position continually requires demonstrated poise, tact and diplomacy.
• Any other duties relating to the business operation of the medical practice that may be assigned by the provider or site supervisor.

Skills

Customer service

Phone etiquette

Scheduling

HIPAA knowledge

Medical terminology

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

Providence Proctology-General Regular Part Time Non-provider Bellbrook, OH, US

Our Mission

Providence Medical Group is a physician-owned group that strives to be the best multi-specialty medical group in the Miami Valley region. We provide a patient centered environment that allows each Providence employee to deliver high quality care to the communities we serve.

Providence Medical Group is a progressive organization offering competitive compensation and benefits in a supportive, professional work environment. We are currently in search of a part-time Front Office Specialist for our busy Proctology office.

Providence Proctology, like all Providence primary care practices, is a recognized Patient-Centered Medical Home, and focuses on building lasting patient relationships based on trust and continuity of care.

What you will do:

The FOS is typically the first point of contact (via phone and in-person) for the office. You will provide a wide variety of administrative support duties including but not limited to:

Job Duties:

• Greets patients and visitors in a courteous and friendly manner
• Answers telephone calls, schedules appointments, and completes referrals
• Verifies patient demographics and insurance information and ensures information is up to date and accurate
• Collects co-payments and outstanding patient balances
• Ensures patients are scheduled for follow-up appointments and annual well visits
• Position continually requires demonstrated poise, tact and diplomacy.
• Any other duties relating to the business operation of the medical practice that may be assigned by the provider or site supervisor.

Job Requirements:

• Completion of a high school diploma or equivalent.
• Previous front office experience or background in general office work.
• Ability to comprehend established office routines and policies.
• Learns quickly from oral and written instructions.
• Ability to operate a computer.
• Knowledge of medical terminology.
• Knowledge of CPT & ICD-10coding.
• Understand HIPAA (Health Insurance Portability and Accountability)
• Good organization skills
• Tact and diplomacy

Preferred Qualifications:

• Medical, Dental, and Vision coverage
• Short Term Disability
• Long Term Disability
• AD&D insurance
• Employee assistance program
• Flexible spending/Health Savings account
• Life insurance
• 401K
• Opportunities for advancement
• Paid time off

This is a part-time, in-office position.