Front-of-Store Shortage Control Specialist

Burlington; Dedham (MA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Medical coverage

401(k) plan

Paid time off

Paid holidays

Sick time

Job summary

Burlington Stores, Inc. is hiring a Shortage Control Associate to help maintain a secure shopping environment while delivering excellent customer service. You will monitor entrances, greet customers with energy, and support loss prevention initiatives across the store.

You will work with store leadership, report theft incidents promptly, and participate in training on shortage reduction programs. Part-time roles offer medical coverage, 401(k), and paid time off.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods and to visually monitor store environment.
• Ability to maintain confidentiality is required.
• Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making.

Responsibilities

• Monitor store entrances/exits and high-risk areas to reduce theft opportunities.
• Greet every customer with a warm smile and energetic greeting.
• Identify and report theft incidents or suspicious activity to the Manager on Duty.
• Conduct bag and package checks on store and corporate associates per safety standards.
• Assist in training associates on shortage reduction programs and processes.

Skills

Customer service

Communication

Observational awareness

Professional demeanor

Team collaboration

Job description

Burlington Stores, Inc. is hiring a Shortage Control Associate to help maintain a secure shopping environment while delivering excellent customer service. You will monitor entrances, greet customers with energy, and support loss prevention initiatives across the store.

You will work with store leadership, report theft incidents promptly, and participate in training on shortage reduction programs. Part-time roles offer medical coverage, 401(k), and paid time off.