Front-of-Store Loss Prevention & Customer Service Associate

The TJX Companies, Inc.; Renton (WA); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

Marshalls, part of The TJX Companies, Inc., is hiring for a frontline Loss Prevention role at the Renton, WA store. The position focuses on deterring theft, monitoring customer activity, and supporting store management to ensure safety and a positive shopping experience.

You will wear a body-worn camera, greet customers, and maintain a visible presence at the store front or in a department. The pay ranges from $21.57 to $23.90 per hour, with full range noted and benefits described in the listing.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsibilities

• Maintains a proper and professional stance in the designated area at the front of the store
• Act as a visual deterrent to prevent potential loss/dishonesty
• Review and understand the Store Emergency Response Guide
• Wear a complete Company approved uniform including a Body Worn Camera
• Greet customers appropriately, demonstrate courtesy and respect
• Establish and maintain a position at the front of the store or in a department
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
• Observe and report any suspicious behavior or critical incidents to LP or store management
• Perform a closing safety sweep of the store with a member of management
• Adhere to all Company Policy and Procedure
• Document required incidents in AIIM Case Management
• Performs other duties as assigned

Skills

Strong verbal and written comunicação

Sound decision making

Initiative

Time management

Stamina to stand for long periods

Retail or security experience

Job description

Marshalls, part of The TJX Companies, Inc., is hiring for a frontline Loss Prevention role at the Renton, WA store. The position focuses on deterring theft, monitoring customer activity, and supporting store management to ensure safety and a positive shopping experience.

You will wear a body-worn camera, greet customers, and maintain a visible presence at the store front or in a department. The pay ranges from $21.57 to $23.90 per hour, with full range noted and benefits described in the listing.