Front-of-Store Loss Prevention & Customer Service

The TJX Companies, Inc.; Orlando (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

The TJX Companies, Inc. is recruiting for a Loss Prevention Associate at our Orlando TJ Maxx store. You will help deter theft, wear a body worn camera, and support store teams to ensure a safe, welcoming shopping experience.

Key duties include standing at the front of the store, greeting customers, reporting incidents, coordinating with management, and following company policies while safeguarding the brand.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.

Responsibilities

• Maintains a proper and professional stance in the designated area at the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers appropriately, demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio.
• Observe and report any suspicious behavior or critical incidents to LP or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company Policy and Procedure.
• Document required incidents in AIIM Case Management.

Skills

Verbal & written communication

Decision making

Initiative

Time management

Standing duration stamina

Job description

The TJX Companies, Inc. is recruiting for a Loss Prevention Associate at our Orlando TJ Maxx store. You will help deter theft, wear a body worn camera, and support store teams to ensure a safe, welcoming shopping experience.

Key duties include standing at the front of the store, greeting customers, reporting incidents, coordinating with management, and following company policies while safeguarding the brand.