Front-of-Store Loss Prevention & Customer Service Associate

The TJX Companies, Inc.; Augusta (GA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

health/dental/vision

Job summary

The TJX Companies, Inc. is seeking a Loss Prevention Associate for TJ Maxx in Augusta, GA. The role focuses on acting as a visual deterrent to prevent loss, maintaining store safety, and supporting store teams and management.

You will wear a body worn camera and adhere to company policies while promoting a positive customer experience. Ideal candidates have strong communication, solid decision-making, and the ability to work independently, with 0–2 years in retail or security.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsibilities

• Maintain a proper and professional stance in the front of the store.
• Act as a visual deterrent to prevent loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete uniform including a Body Worn Camera.
• Greet customers with courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a radio.
• Observe and report suspicious behavior or incidents to LP or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to all Company Policy and Procedure.
• Document required incidents in AIIM Case Management.
• Performs other duties as assigned.

Skills

Strong communication

Decision making

Initiative

Time management

Stamina

Retail/security experience (0-2 yrs)

Job description

The TJX Companies, Inc. is seeking a Loss Prevention Associate for TJ Maxx in Augusta, GA. The role focuses on acting as a visual deterrent to prevent loss, maintaining store safety, and supporting store teams and management.

You will wear a body worn camera and adhere to company policies while promoting a positive customer experience. Ideal candidates have strong communication, solid decision-making, and the ability to work independently, with 0–2 years in retail or security.