Front-of-Store Loss Prevention & Customer Service

The TJX Companies, Inc.; Hazleton (Luzerne County); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k)

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

TJ Maxx in Hazleton, USA is seeking a front-of-store associate to support loss prevention and customer safety. You’ll greet customers, deter theft, and uphold store policies while collaborating with management.

The role requires standing for long periods, strong communication, and the ability to work independently with initiative. Training includes the Emergency Response Guide and wearing a uniform with a Body Worn Camera.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsibilities

• Maintain a proper and professional stance at the front of the store.
• Act as a visual deterrent to prevent loss.
• Review the Store Emergency Response Guide.
• Wear the approved uniform including a Body Worn Camera.
• Greet customers with courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Refer customers to store management or customer service via a radio.
• Observe and report suspicious behavior or incidents to LP or management.
• Perform a closing safety sweep of the store with management.
• Adhere to Company Policy and Procedure.
• Document required incidents in AIIM Case Management.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Decision making

Initiative

Time management

Stamina

Job description

TJ Maxx in Hazleton, USA is seeking a front-of-store associate to support loss prevention and customer safety. You’ll greet customers, deter theft, and uphold store policies while collaborating with management.

The role requires standing for long periods, strong communication, and the ability to work independently with initiative. Training includes the Emergency Response Guide and wearing a uniform with a Body Worn Camera.