Front-Store Loss Prevention & Customer Service Associate

The TJX Companies, Inc.; Pittsfield (MA); On-site; USD 22,386 - 25,623; Full time

Benefits offered by this job

Associate discount

401(k)

Job summary

TJ Maxx at The TJX Companies, Inc. in Pittsfield, MA is hiring for a Loss Prevention/Store Operations role focused on preventing theft and ensuring safety.

You will act as a visible deterrent, wear a body worn camera, greet customers, and support store management in daily loss prevention duties. Successful candidates will have strong communication, sound judgment, and the ability to work independently in a fast-paced retail environment.

Qualifications

• Strong verbal and written communication.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Associate with ability to stand for long periods.

Responsibilities

• Maintain a proper and professional stance at the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers appropriately and demonstrate courtesy and respect.
• Respond to customer requests for assistance by referring to store management or customer service.
• Observe and report suspicious behavior or incidents to LP or store management.
• Perform a closing safety sweep of the store with a manager.
• Document required incidents in AIIM Case Management.

Skills

Verbal communication

Written communication

Decision making

Initiative

Time management

Job description

TJ Maxx at The TJX Companies, Inc. in Pittsfield, MA is hiring for a Loss Prevention/Store Operations role focused on preventing theft and ensuring safety.

You will act as a visible deterrent, wear a body worn camera, greet customers, and support store management in daily loss prevention duties. Successful candidates will have strong communication, sound judgment, and the ability to work independently in a fast-paced retail environment.