Front-of-Store Loss Prevention & Customer Care Associate

The TJX Companies, Inc.; Sterling (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Marshalls in Sterling, VA is seeking a Loss Prevention Associate to support store management by acting as a visual deterrent and by wearing a Body Worn Camera. You will help protect the company brand, ensure customer safety, and partner with store teams to prevent loss.

The role emphasizes attentiveness, proper uniform, and readiness to respond to customer requests or incidents. You'll work at the front of the store or in a department, observing activity and reporting suspicious behavior to

Responsibilities

• Maintains a proper and professional stance at the front of the store
• Act as a visual deterrent to prevent potential loss/dishonesty
• Review and understand the Store Emergency Response Guide
• Wear a complete Company approved uniform including a Body Worn Camera
• Greet customers appropriately, demonstrate courtesy and respect
• Establish and maintain a position at the front of the store or in a department
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
• Observe and report any suspicious behavior or critical incidents to LP or store management

Job description

Marshalls in Sterling, VA is seeking a Loss Prevention Associate to support store management by acting as a visual deterrent and by wearing a Body Worn Camera. You will help protect the company brand, ensure customer safety, and partner with store teams to prevent loss.

The role emphasizes attentiveness, proper uniform, and readiness to respond to customer requests or incidents. You'll work at the front of the store or in a department, observing activity and reporting suspicious behavior to