Front of House Supervisor: Lead Guest Experience

Chick-fil-A; Defreestville (NY); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

Chick-fil-A in Defreestville, NY is seeking an experienced Supervisor to oversee daily operations of the store with attention to detail. You will supervise staff, ensure excellent customer service, and monitor financial performance.

You will lead by example, coordinate with team members and management, and strive to deliver a great shopping experience while maintaining safety and quality standards across all store activities.

Qualifikationen

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Team working skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example
• Be able to lift up to 50 pounds

Aufgaben

• Recruit staff and conduct performance appraisals.
• Provide training and supervise staff.
• Monitor and manage store budgets.
• Maintain financial and sales records.
• Handle customer complaints and inquiries.
• Oversee stock levels and pricing control.
• Drive profitability and productivity improvements.
• Motivate staff to achieve sales targets.
• Set and track sales targets.
• Ensure compliance with safety and health regulations.
• Prepare promotional displays and materials.
• Coordinate with management.
• Manage staff benefits and salary considerations.
• Provide growth opportunities for staff.
• Enforce workplace safety procedures.
• Educate team on safety practices.

Kenntnisse

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Team working skills

Verbal communication skills

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Be able to lift up to 50 pounds

Jobbeschreibung

Chick-fil-A in Defreestville, NY is seeking an experienced Supervisor to oversee daily operations of the store with attention to detail. You will supervise staff, ensure excellent customer service, and monitor financial performance.

You will lead by example, coordinate with team members and management, and strive to deliver a great shopping experience while maintaining safety and quality standards across all store activities.