Front of House Supervisor — Guest Experience & Bar Ops

Level99 Entertainment; Providence (RI); On-site; USD 42,000 - 65,000; Full time

Job summary

Level99 Entertainment in Providence, RI seeks a Front-of-House Supervisor to support the restaurant leadership, maintain a strong floor presence, and foster guest relationships while upholding service standards.

You will lead shift tasks, monitor labor costs, assist with training, and ensure beverage and menu consistency through coaching bar staff. A high-energy, guest-focused approach is essential.

Qualifications

• Experience in hospitality operations and front-of-house leadership.
• Strong verbal and written communication with attention to detail.
• Ability to train and guide staff while managing guest relations.

Responsibilities

• Lead team through shift tasks and routines, ensuring smooth restaurant operation.
• Contribute to daily logs and effective communication channels.
• Maintain labor and cost controls within company guidelines.
• Handle cash, reconciling and auditing; support beverage inventory.
• Ensure knowledge of menus and product quality through ongoing staff training.
• Communicate product, service, and operational updates to staff and guests.
• Proactively engage with guests to build relationships and create regulars.

Skills

Hospitality

Customer service

Communication

Team leadership

Problem solving

Attention to detail

Adaptability

Education

High School Diploma or equivalent

ServSafe Certification

Allergen Awareness

Tools

POS System

Job description

Level99 Entertainment in Providence, RI seeks a Front-of-House Supervisor to support the restaurant leadership, maintain a strong floor presence, and foster guest relationships while upholding service standards.

You will lead shift tasks, monitor labor costs, assist with training, and ensure beverage and menu consistency through coaching bar staff. A high-energy, guest-focused approach is essential.