Front-of-House Supervisor: High-Energy Guest Experience

Level99; Providence (RI); On-site; USD 42,000 - 62,000; Full time

Job summary

Level99 is seeking a Front-of-House Supervisor to support the restaurant’s front-of-house management team and maintain service standards on the floor.

You will lead staff, build guest relationships, and oversee daily operations, including cash handling and beverages, while upholding Level99’s culture and service steps.

Requirements include hospitality industry experience, strong communication, and the ability to train staff; ServSafe and allergen certifications are desirable.

Qualifications

• Experience in a fast-paced hospitality environment.
• Excellent verbal and written communication with high attention to detail.
• Leadership and guest-relations oriented.

Responsibilities

• Leads team through shift tasks, ensuring proper service and cleanliness.
• Maintains daily logs and communication with management.
• Manages labor and controllable costs within guidelines.

Skills

Hospitality experience

Guest relations

Verbal & written communication

Attention to detail

Leadership

Education

High School diploma or equivalent

B.S. in Hospitality Management

Tools

ServSafe Certification

Allergen Certification

ChokeSaver Certification

Job description

Level99 is seeking a Front-of-House Supervisor to support the restaurant’s front-of-house management team and maintain service standards on the floor.

You will lead staff, build guest relationships, and oversee daily operations, including cash handling and beverages, while upholding Level99’s culture and service steps.

Requirements include hospitality industry experience, strong communication, and the ability to train staff; ServSafe and allergen certifications are desirable.