Front-of-House Supervisor: Customer Service Leader

ISS Facility Services - North America; Midland (TX); On-site; USD 33,000 - 44,000; Full time

Job summary

ISS Facility Services / Guckenheimer is seeking a FOH Supervisor in Midland, TX to manage front-of-house and micro kitchen operations. You will lead daily activities, ensure safety standards, and drive customer satisfaction in a fast-paced environment.

Ideal candidates bring attention to detail, strong multitasking ability, and leadership skills. Experience with Microsoft Office or Google Workspace is preferred, with a focus on delivering high-quality food service and team development.

Qualifications

• Experience in food systems with a high school diploma or equivalent.
• Attention to detail.
• Ability to multitask.
• Interpersonal skills.
• Ability to lead a team.
• Experience with Microsoft Office and/or Google Workspace preferred.

Responsibilities

• Support day-to-day front-of-house and micro kitchen activities.
• Perform tasks as assigned by Food Service Manager or General Manager.
• Comply with SERV Safe and HACCP programs and standards.
• Build strong customer relationships and deliver customer-centric solutions.
• Address customer service needs and issues promptly.
• Demonstrate accountability, self-awareness and flexibility amid change.

Skills

Attention to detail

Multitasking

Interpersonal skills

Leadership

Microsoft Office

Google Workspace

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Workspace

Job description

ISS Facility Services / Guckenheimer is seeking a FOH Supervisor in Midland, TX to manage front-of-house and micro kitchen operations. You will lead daily activities, ensure safety standards, and drive customer satisfaction in a fast-paced environment.

Ideal candidates bring attention to detail, strong multitasking ability, and leadership skills. Experience with Microsoft Office or Google Workspace is preferred, with a focus on delivering high-quality food service and team development.