Front of House Supervisor

PEJU Winery; Saint Helena (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A family-owned winery in Napa Valley is seeking a full-time Front of House Supervisor. This role involves overseeing daily operations, managing staff, and ensuring exceptional customer service at the winery's location. Ideal candidates will have supervisory skills and experience in luxury hospitality.

Qualifications

• Experience in luxury hospitality or customer service.
• Knowledge of wine or vineyard operations is a plus.

Responsibilities

• Oversee daily operations and manage staff.
• Ensure excellent customer service and optimize guest experiences.

Skills

Supervisory Skills

Interpersonal Skills

Communication Skills

Problem-Solving

Attention to Detail

Education

Bachelor's degree in Hospitality Management

Job description

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Direct message the job poster from PEJU Winery

Established in 1983, PEJU Winery is a family-owned winery dedicated to crafting exceptional wines from organic and sustainably farmed estate vineyards in the Napa Valley. The Rutherford Estate tasting room is located in a 50-foot tower built in 2003 with award-winning wines crafted by head winemaker Sara Fowler. PEJU sustains 275 acres of estate vineyards across multiple locations.

Role Description

This is a full-time Front of House Supervisor role located in Rutherford, CA. The Front of House Supervisor will be responsible for overseeing daily operations, managing staff, ensuring excellent customer service, and optimizing guest experiences. This role involves on-site work at the winery's location.

Qualifications

• Supervisory Skills
• Strong interpersonal and communication skills
• Ability to work in a fast-paced environment
• Attention to detail and problem-solving abilities
• Previous experience in luxury hospitality or customer service
• Knowledge of wine or vineyard operations is a plus
• Bachelor's degree in Hospitality Management or related field

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Hospitality / Customer Service

Industries

• Beverage Manufacturing