Front-of-House Shift Leader — Sundays Off & Growth Path

Chick-fil-A Restaurants; Hartland Township (MI); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Sundays off

Flexible scheduling options

Part-time and Full-time opportunities

Competitive pay and perks: health, etc

Job summary

Chick-fil-A Restaurants in Hartland, MI, is seeking a Front of House Shift Lead to guide shifts in a fast-paced environment and create an outstanding guest experience. This role emphasizes leading by example, coaching Team Members, and ensuring smooth daily operations.

The position offers part-time and full-time opportunities with flexible scheduling and Sundays off. Pay starts at $18–18.50 per hour, with potential increases based on performance and experience.

Qualifications

• 2+ years in restaurant, leadership or supervisory role preferred
• Reliable transportation and able to work flexible hours
• Strong communication and people skills
• Commitment to hospitality and serving others
• Ability to coach and develop Team Members
• Calm under pressure and make sound decisions

Responsibilities

• Lead shifts in a high-volume, fast-paced Chick-fil-A restaurant
• Participate operationally in day-to-day restaurant activities
• Create an exceptional guest experience through friendly, accurate, and efficient service
• Set the tone for the shift and lead Team Members by example
• Coach and encourage Team Members to meet Chick-fil-A standards and expectations
• Assist with training new Team Members
• Monitor and adjust Team Member deployment based on business needs
• Help maintain standards for Speed of Service, hospitality, cleanliness, and food quality
• Address Team Member and guest needs promptly and respectfully
• Assist with opening and closing procedures and serve as a key holder when assigned
• Complete cash handling, drawer counts, and required shift procedures
• Communicate shift updates, opportunities, and concerns to the leadership team

Skills

Leadership

Customer service

Communication

Coaching

Teamwork

Problem solving

Job description

Chick-fil-A Restaurants in Hartland, MI, is seeking a Front of House Shift Lead to guide shifts in a fast-paced environment and create an outstanding guest experience. This role emphasizes leading by example, coaching Team Members, and ensuring smooth daily operations.

The position offers part-time and full-time opportunities with flexible scheduling and Sundays off. Pay starts at $18–18.50 per hour, with potential increases based on performance and experience.