Front-of-House Shift Leader — Lead & Elevate Service

Workstream; Amarillo (TX); On-site; USD 16,531,000 - 22,042,000; Full time

Benefits offered by this job

Flexible scheduling

Closed on Sundays

Learning from Operators

Growth opportunities

Competitive pay

Job summary

Chick-fil-A is seeking a Shift Leader to support daily restaurant operations and lead by example. You will place teammates in roles, ensure guest needs are met, and coach staff to maintain high service standards.

Ideal candidates demonstrate strong communication, teamwork, and a willingness to work in a fast-paced environment. This role offers opportunities for growth and development with a franchise Operator.

Qualifications

• Smiles and positive attitude are essential.
• Clear eye contact and enthusiastic communication with guests.
• Ability to work in a fast-paced restaurant environment.
• Strong customer service orientation and teamwork.

Responsibilities

• Assist in leading daily operations under supervision.
• Place team members in positions to ensure smooth shifts.
• Coach and develop team members and model expected behavior.
• Open/close shifts and manage drawers where required.

Skills

Smile

Eye contact

Enthusiasm

Guest service

Teamwork

Communication

Job description

Chick-fil-A is seeking a Shift Leader to support daily restaurant operations and lead by example. You will place teammates in roles, ensure guest needs are met, and coach staff to maintain high service standards.

Ideal candidates demonstrate strong communication, teamwork, and a willingness to work in a fast-paced environment. This role offers opportunities for growth and development with a franchise Operator.