Front-of-House Service Manager — Hospitality Leader

Workstream; Milwaukee (WI); On-site; USD 46,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Training certifications

Employee discounts

Career development

Job summary

BelAir Cantina in Milwaukee seeks a Service Manager to lead our front-of-house team with energy, consistency, and genuine care. This hands-on role focuses on coaching, guest connections, and keeping service running smoothly across shifts.

You’ll train, schedule, and support staff while upholding hospitality standards, safety, and efficiency. A strong, positive leadership style is essential for success in a busy restaurant setting.

Qualifications

• At least one to three years of restaurant leadership experience.
• Previous front-of-house management, supervisory, bartending, or serving experience preferred.
• Strong hospitality, coaching, and communication skills.
• Ability to lead high-volume shifts and manage multiple priorities.
• Confidence addressing guest and team member concerns.
• Excellent organization and attention to detail.
• High school diploma or equivalent.
• Must be at least 21 years old.
• Reliable transportation.
• Bilingual skills are a plus.

Responsibilities

• Leading and supporting servers, bartenders, hosts, and other front-of-house team members.
• Setting the tone for warm, attentive, and efficient hospitality.
• Conducting engaging pre-shift meetings and communicating service priorities.
• Coaching team members in real time and recognizing excellent performance.
• Supporting front-of-house training, scheduling, and team member development.
• Ensuring the restaurant is clean, organized, stocked, and ready for service.
• Monitoring the dining room, bar, reservations, and guest flow.
• Responding to guest feedback and resolving concerns promptly and professionally.
• Ensuring compliance with alcohol service, cash-handling, food safety, and company policies.
• Completing opening, closing, and administrative responsibilities.
• Partnering with the kitchen and management teams to ensure smooth, coordinated service.
• Helping create a positive, respectful, and accountable workplace.
• Supporting restaurant events and high-volume service periods as needed.

Skills

Restaurant leadership

Coaching

Communication

Team motivation

Guest service

High-volume service

Staff development

Problem solving

Education

High school diploma

Tools

POS systems

Cash handling

Food safety basics

Job description

BelAir Cantina in Milwaukee seeks a Service Manager to lead our front-of-house team with energy, consistency, and genuine care. This hands-on role focuses on coaching, guest connections, and keeping service running smoothly across shifts.

You’ll train, schedule, and support staff while upholding hospitality standards, safety, and efficiency. A strong, positive leadership style is essential for success in a busy restaurant setting.