Front-of-House Service Leader & Team Coach

Chipotle Mexican Grill; Rohnert Park (CA); On-site; USD 48,000 - 53,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical insurance

Dental and vision

Digital tips

Paid time off

Holiday closures

Competitive compensation

Career advancement

Job summary

Chipotle Mexican Grill in the United States is seeking a Service Leader to ensure safe, high‑quality food and a positive guest experience while training a restaurant crew. The role emphasizes maintaining a clean line, proper equipment, and proactive task management on busy shifts.

Responsibilities include resolving food quality issues, upholding food safety standards, supporting crew breaks, and developing future leaders through hands‑on coaching and administrative duties. Training provided.

Qualifications

• Food service experience
• Cash handling policies
• Food safety knowledge
• Familiarity with office paperwork
• Ability to read/write/speak the primary language of the work location
• High school diploma required
• Restaurant experience preferred

Responsibilities

• Making sure great tasting, high quality food is served
• Helping to resolve food quality issues
• Supporting food safety which includes hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
• Helping to resolve customer incidents and working to ensure positive customer experiences
• Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
• Developing and cross training all front of house Crew
• Assisting with Crew performance reviews
• Developing future Service Leaders
• Assisting with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork
• Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
• Ensuring the proper quantity of supplies are available as needed

Skills

Food service

Cash handling

Food safety

Customer service

Training

Education

High school diploma

Job description

Chipotle Mexican Grill in the United States is seeking a Service Leader to ensure safe, high‑quality food and a positive guest experience while training a restaurant crew. The role emphasizes maintaining a clean line, proper equipment, and proactive task management on busy shifts.

Responsibilities include resolving food quality issues, upholding food safety standards, supporting crew breaks, and developing future leaders through hands‑on coaching and administrative duties. Training provided.