Front of House Service Leader: Elevate Guest Experience

MFS Investments; Nashua (NH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical plans

Dental Insurance

Vision Insurance

Paid Vacation

Parental Leave

Donor Leave

Bereavement Leave

Adoption Assistance

Disability Insurance

Life Insurance

Identity Theft Protection

Employee Assistance Program

Business Travel Insurance

401(k) Retirement Plan

Flexible Spending Accounts

Tuition Reimbursements

Profit-Sharing Program

Restricted Stock Units Program

Holiday bonus

Job summary

Texas Roadhouse is seeking a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and ensure Legendary Food and Legendary Service for our guests. If you have a passion for people and providing a legendary guest experience, apply today!

As a Service Manager you will drive sales, enforce safety, train staff, manage performance, control liquor costs, and ensure compliance with liquor laws, while fostering a fun culture and opportunities for

Responsibilities

• Driving sales, steps of service, and guest satisfaction
• Enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times
• Providing or directing all Front of House training
• Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
• Managing liquor orders and controlling liquor costs
• Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
• Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones
• Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees
• Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
• Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
• Understanding, managing, and practicing safe food handling procedures

Job description

Texas Roadhouse is seeking a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and ensure Legendary Food and Legendary Service for our guests. If you have a passion for people and providing a legendary guest experience, apply today!

As a Service Manager you will drive sales, enforce safety, train staff, manage performance, control liquor costs, and ensure compliance with liquor laws, while fostering a fun culture and opportunities for