Front-of-House Service Leader

Chipotle Mexican Grill group; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Health insurance

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill, Inc. is seeking a Service Leader to maintain a positive customer experience by ensuring safe, quality food and trained crew.

The role involves keeping the line clean, coaching staff, and assisting with administrative duties to support smooth restaurant operations. You will lead front-of-house teams, monitor shifts and schedules, and help resolve customer incidents while upholding Chipotle’s Food With Integrity philosophy.

Qualifications

• Knowledge of cash handling policies and procedures.
• Understanding of Food Safety practices and health department matters.
• Familiarity with office paperwork and administrative tasks.
• Ability to speak, read, write, and understand the primary language of the work location.
• Restaurant work experience and reliability are expected.

Responsibilities

• Maintain a positive customer experience by ensuring safe, quality food is prepared and served.
• Keep the kitchen and service line clean, organized, and properly stocked.
• Supervise crew on breaks, shifts, and line schedules; assist with performance reviews.
• Cross-train front-of-house crew and develop future Service Leaders.
• Assist with office duties such as banking, cash handling, and paperwork.

Skills

Cash handling

Food safety

Office paperwork

Restaurant experience

Communication skills

Education

High school diploma

Job description

Chipotle Mexican Grill, Inc. is seeking a Service Leader to maintain a positive customer experience by ensuring safe, quality food and trained crew.

The role involves keeping the line clean, coaching staff, and assisting with administrative duties to support smooth restaurant operations. You will lead front-of-house teams, monitor shifts and schedules, and help resolve customer incidents while upholding Chipotle’s Food With Integrity philosophy.