Front-of-House Service Leader

Lifestyle Communities; New Albany (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Lifestyle Communities is seeking a Service Manager to oversee daily front-of-house operations and lead service staff across multiple locations. You will ensure hospitality excellence, coordinate with kitchen and bar teams, and uphold health and safety standards to deliver memorable guest experiences.

The role emphasizes training, scheduling, and maintaining high service quality, with responsibilities spanning budgeting support and ongoing team development. Equal opportunity employer.

Qualifications

• Requires 3+ years front-of-house management experience.
• Proven ability to lead and develop service staff.
• Strong customer service mindset with guest-relations focus.
• Knowledge of health, safety, and sanitation standards.

Responsibilities

• Oversee daily front-of-house operations for smooth, efficient service.
• Train, supervise, and schedule service staff.
• Maintain high customer service standards and address guest concerns.
• Monitor dining area cleanliness, presentation, and health/safety compliance.
• Coordinate with kitchen staff to ensure timely food delivery.
• Manage inventory of service-related supplies and place orders as needed.
• Assist with budgeting, cost control, and tracking sales/service performance.
• Support hiring, onboarding, and ongoing development of service team members.

Skills

front-of-house management

staff training

customer service

health & safety

budgeting

hiring

cost control

inventory management

Education

High School Diploma or equivalent

Job description

Lifestyle Communities is seeking a Service Manager to oversee daily front-of-house operations and lead service staff across multiple locations. You will ensure hospitality excellence, coordinate with kitchen and bar teams, and uphold health and safety standards to deliver memorable guest experiences.

The role emphasizes training, scheduling, and maintaining high service quality, with responsibilities spanning budgeting support and ongoing team development. Equal opportunity employer.