Front-of-House Service Leader

Chipotle Mexican Grill group; Holland (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Health insurance (medical, dental, and

Digital tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food and a well-trained crew in a fast-paced environment. You will keep the line clean and organized while supporting breaks, schedules, and training to uphold our standards.

You will also help resolve food quality issues and customer incidents, monitor line operations, and contribute to performance reviews as we develop future leaders.

Qualifications

• Must understand Chipotle’s Food With Integrity philosophy.
• Knowledge of cash handling policies and procedures.
• Knowledge of Food Safety and health department rules.
• Familiarity with office paperwork.
• Ability to read/write/speak the primary language of the work location.
• High school diploma.
• Restaurant experience required.

Responsibilities

• Maintain a positive customer experience by ensuring safe and quality food is prepared and served.
• Keep the line clean and equipment functioning; supervise crew on shifts.
• Help resolve food quality issues and customer incidents.
• Monitor crew breaks, shift changes, and line schedules; cross-train front-of-house staff.
• Assist with crew performance reviews and development of future leaders.
• Assist with office duties such as banking, cash handling policies, and paperwork.

Skills

Customer service

Cash handling

Food safety

Team training

Communication

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food and a well-trained crew in a fast-paced environment. You will keep the line clean and organized while supporting breaks, schedules, and training to uphold our standards.

You will also help resolve food quality issues and customer incidents, monitor line operations, and contribute to performance reviews as we develop future leaders.