Front of House Manager (Restaurant)

Three Belles LLC; Connecticut; On-site; USD 55,000 - 75,000; Full time

Job summary

Three Belles Marina Cafe in Niantic, CT is seeking an experienced Front of House Manager to lead our restaurant team and deliver an exceptional guest experience. You will work with the Restaurant General Manager and Head Chef to coordinate daily service and maintain high standards.

The ideal candidate has 3–5 years in front of house, supervisory experience, and the ability to lead from the floor during busy shifts.

Qualifications

• Minimum of 3 to 5 years of front of house restaurant experience.
• Experience supervising, training, or directing restaurant staff.
• Strong knowledge of restaurant service and front of house operations.
• Ability to confidently expedite food during busy service periods.
• Strong leadership, communication, and problem-solving skills.
• Ability to remain organized and professional in a fast-paced environment.
• Attention to detail and commitment to hospitality.
• Guest-focused attitude and willingness to work collaboratively with management and kitchen staff.
• Reliable, punctual, and comfortable taking responsibility for shift operations.
• Availability to work evenings, weekends, and holidays as required.

Responsibilities

• Manage and direct waitstaff during daily restaurant service.
• Work closely with the Restaurant General Manager and Head Chef.
• Expedite orders and ensure food is delivered accurately and efficiently.
• Maintain high standards for food presentation, service, cleanliness, and hospitality.
• Coordinate communication between the kitchen, servers, hosts, bussers, and other restaurant staff.
• Train, coach, and support front of house employees.
• Assign sections, side work, and daily responsibilities.
• Monitor guest satisfaction and address questions, concerns, or service issues.
• Help maintain efficient table flow and appropriate service timing.
• Ensure employees follow restaurant policies, service standards, and safety procedures.
• Assist with opening and closing responsibilities.
• Help maintain a professional, organized, and positive work environment.
• Support the General Manager with scheduling, staff performance, and daily restaurant operations as needed.

Skills

Front of House

Staff supervision

Leadership

Customer service

Communication

Job description

Three Belles Marina Cafe is seeking an experienced Front of House Manager to help lead our restaurant team and deliver an exceptional experience for every guest.

Located on the waterfront at Three Belles Marina in Niantic, our cafe serves both marina members and the general public in a busy, welcoming environment. The Front of House Manager will work directly with the Restaurant General Manager and Head Chef to coordinate daily service, maintain high standards, support the waitstaff, and ensure smooth communication between the front and back of house.

The ideal candidate has at least 3 to 5 years of front of house restaurant experience, including experience supervising employees and managing service during busy shifts. This is a hands-on position for someone who is comfortable leading from the floor, solving problems in real time, and setting a strong example for the entire team.

Responsibilities

• Manage and direct waitstaff during daily restaurant service
• Work closely with the Restaurant General Manager and Head Chef
• Expedite orders and ensure food is delivered accurately and efficiently
• Maintain high standards for food presentation, service, cleanliness, and hospitality
• Coordinate communication between the kitchen, servers, hosts, bussers, and other restaurant staff
• Train, coach, and support front of house employees
• Assign sections, side work, and daily responsibilities
• Monitor guest satisfaction and address questions, concerns, or service issues
• Help maintain efficient table flow and appropriate service timing
• Ensure employees follow restaurant policies, service standards, and safety procedures
• Assist with opening and closing responsibilities
• Help maintain a professional, organized, and positive work environment
• Support the General Manager with scheduling, staff performance, and daily restaurant operations as needed

Qualifications

• Minimum of 3 to 5 years of front of house restaurant experience
• Previous experience supervising, training, or directing restaurant staff
• Strong knowledge of restaurant service and front of house operations
• Ability to confidently expedite food during busy service periods
• Strong leadership, communication, and problem-solving skills
• Ability to remain organized and professional in a fast-paced environment
• Strong attention to detail and commitment to quality
• A guest-focused attitude and genuine interest in hospitality
• Ability to work collaboratively with restaurant management and kitchen staff
• Reliable, punctual, and comfortable taking responsibility for shift operations
• Availability to work evenings, weekends, and holidays as required

Physical Requirements

• Ability to stand and walk for extended periods
• Ability to work in a fast-paced indoor and outdoor restaurant environment
• Ability to lift and carry restaurant supplies, trays, and other items as needed

What We Are Looking For

We are looking for a confident and experienced restaurant professional who understands that great service requires leadership, communication, urgency, and attention to detail. The right candidate will be comfortable taking control of the dining room while also supporting employees, collaborating with the kitchen, and creating a positive experience for guests.

Compensation:Based on experience

Three Belles Marina Cafe is an equal opportunity employer.