Front of House Manager | Guest Experience & Leadership

Big Woods Brewing; Bloomington (IN); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Retirement Plan

Employee Meal Discounts

Merchandise Discounts

Monthly Cell Phone Stipend

Paid Time Off (PTO)

Paid Holidays

Closed on Thanksgiving Day and Xmas

Job summary

Big Woods Bloomington is seeking a capable Front of House Manager to lead daily restaurant operations in Bloomington, IN. The role focuses on guest satisfaction, staff development, and adherence to food and beverage standards.

You will drive sales, manage labor, and ensure safety and compliance while fostering a positive team culture. This is a full-time leadership position with competitive compensation.

Qualifications

• Previous experience in restaurant management, hospitality management, food service management, or front-of-house operations leadership.
• Strong leadership, communication, coaching, and team-building skills.
• Ability to manage multiple priorities in a fast-paced restaurant environment.
• Experience using restaurant technology, POS systems, scheduling software, and reporting tools.
• Ability to work flexible schedules, including evenings, weekends, and select holidays.
• Must obtain or possess a valid Indiana Alcohol Serving Permit.

Responsibilities

• Lead and supervise all front-of-house restaurant operations to ensure exceptional service and guest satisfaction.
• Create a welcoming and positive dining experience by ensuring guests receive responsive, friendly, and professional service.
• Support food and beverage quality standards by ensuring consistency in preparation, presentation, and service.
• Recruit, train, coach, and develop front-of-house team members to achieve operational and service goals.
• Foster a positive workplace culture focused on teamwork, accountability, employee engagement, and retention.
• Conduct employee performance evaluations and provide ongoing coaching and development opportunities.
• Make hiring, disciplinary, and termination decisions in accordance with company policies and General Manager guidance.
• Oversee cash handling, deposits, and reconciliation procedures in accordance with company policies.

Skills

Restaurant management

Hospitality management

Front-of-house leadership

Tools

POS systems

Job description

Big Woods Bloomington is seeking a capable Front of House Manager to lead daily restaurant operations in Bloomington, IN. The role focuses on guest satisfaction, staff development, and adherence to food and beverage standards.

You will drive sales, manage labor, and ensure safety and compliance while fostering a positive team culture. This is a full-time leadership position with competitive compensation.