Front of House Leader: Guest Experience & Team Growth

Big Woods Restaurant Group; Bloomington (IN); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Comprehensive Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) after 1 year

Meal and merchandise discounts

Monthly cell phone stipend

Paid time off (PTO)

Paid holidays

Job summary

Big Woods Bloomington, part of the Big Woods Restaurant Group, is seeking a Front of House Manager to lead daily restaurant operations in Bloomington, Indiana. The role drives guest satisfaction, staff leadership, and service standards across front-of-house roles.

The ideal candidate brings restaurant management experience, a passion for hospitality, and the ability to coach a high-performing team in a fast-paced environment.

Qualifications

• Experience leading front-of-house operations in hospitality.
• Proven ability to develop teams and coach staff.
• Strong guest-service orientation and problem-solving.

Responsibilities

• Lead and supervise all front-of-house operations to deliver excellent service.
• Create a welcoming dining experience with responsive, professional service.
• Ensure consistency in food, beverage prep and presentation.
• Step into operational roles as needed to maintain service excellence.
• Maintain cleanliness, organization and health-compliant facilities.
• Recruit, train and develop front-of-house staff to hit goals.
• Foster teamwork, accountability and retention through coaching.

Skills

Front-of-House Leadership

Restaurant Management

Staff Development

Guest Service

Job description

Big Woods Bloomington, part of the Big Woods Restaurant Group, is seeking a Front of House Manager to lead daily restaurant operations in Bloomington, Indiana. The role drives guest satisfaction, staff leadership, and service standards across front-of-house roles.

The ideal candidate brings restaurant management experience, a passion for hospitality, and the ability to coach a high-performing team in a fast-paced environment.