Front of House Manager – Guest Experience & Growth

Harri

Hays (KS)

On-site

USD 38,000 - 56,000

Full time

14 days+
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Benefits offered by this job

Unlimited Career Opportunities
Medical, Dental, Vision Benefits
401K
Bonus Opportunities
Paid Time Off
Schedule Flexibility
Employee Discount Program

Job summary

Old Chicago in Kansas is seeking a Front of House Manager with 2+ years of restaurant management in a fast-paced, full-service setting. You will lead the FOH team, supervise scheduling, training, and guest services to ensure smooth daily operation.

The role emphasizes hands-on leadership, adherence to health and safety standards, and collaboration with Kitchen Manager to deliver a seamless guest experience. Compensation is discussed during the interview.

Qualifications

  • 2+ years of restaurant manager experience in a full-service environment.

Responsibilities

  • Manage the front of house staff including scheduling, training and general supervision.
  • Oversee that all opening and closing duties are completed correctly and that cleanliness and maintenance are maintained.
  • Responsible for daily deposits, and the correct operation of the POS systems.
  • Balancing of all daily and nightly cash drawers and POS.
  • Inventory and maintenance for Front of House Items.
  • Providing excellent customer service to guest and excellent leadership to employees.
  • Enforce and monitor all health, safety and sanitation standards in their area.
  • Handle guest complaints according to provided guidelines.
  • Work closely with the Kitchen Manager to provide a seamless experience
  • Responsible for quality assurance of products leaving the Kitchen/Restaurant

Skills

Leadership
Time management
Stress management
Customer service
Interpersonal skills
Organizational skills
Administrative skills
Microsoft Office

Tools

Microsoft Office

Job description

Old Chicago in Kansas is seeking a Front of House Manager with 2+ years of restaurant management in a fast-paced, full-service setting. You will lead the FOH team, supervise scheduling, training, and guest services to ensure smooth daily operation.

The role emphasizes hands-on leadership, adherence to health and safety standards, and collaboration with Kitchen Manager to deliver a seamless guest experience. Compensation is discussed during the interview.

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