Front of House Manager - Flexible Schedule, PTO & Growth

KEO KU JANG LP; Parsippany-Troy Hills (NJ); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Job summary

A start-up elevated fast food restaurant is seeking a Front of House Manager to oversee daily operations. Candidates should have experience in hospitality management, strong leadership skills, and knowledge of customer service. The role involves managing front-of-house staff, ensuring excellent service, and coordinating with kitchen staff. A Food Safety Certification is required for this position. This role offers competitive salary, employee discounts, and opportunities for advancement.

Qualifications

• Previous experience in a hospitality management role.
• Proficiency in LINGA POS or a similar point-of-sale system.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of catering procedures and event planning.
• Ability to train new staff members and conduct future interviews.
• A basic background in the food industry.

Responsibilities

• Manage and lead the front-of-house staff: cashiers, bussers, and delivery drivers.
• Ensure excellent customer service satisfaction.
• Oversee orders in-person, online, by phone, and wait times.
• Train new employees on service standards and company policies.
• Coordinate with the kitchen staff to ensure timely food delivery.
• Handle customer inquiries, comments, and complaints promptly and professionally.

Skills

Leadership skills

Communication skills

Customer service

Interpersonal skills

Education

Food Safety Certification

Experience in hospitality management

Tools

LINGA POS

Job description

A start-up elevated fast food restaurant is seeking a Front of House Manager to oversee daily operations. Candidates should have experience in hospitality management, strong leadership skills, and knowledge of customer service. The role involves managing front-of-house staff, ensuring excellent service, and coordinating with kitchen staff. A Food Safety Certification is required for this position. This role offers competitive salary, employee discounts, and opportunities for advancement.