Front of House Manager A Ma Maniére Atlanta

The Whitaker Group; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Benefits package

Quarterly bonus

Growth opportunities

Equal opportunity employer

Job summary

The Whitaker Group is seeking an experienced Front of House Manager to lead daily operations for a full‑service restaurant in Chicago, IL. This hands‑on leadership role demands guest‑first service, strong financial acumen, and the ability to develop a high‑performing FOH team across dining room, bar, and events.

Responsibilities include overseeing FOH operations, partnering with BOH, owning P&L reporting and labor management, driving guest satisfaction, and ensuring food safety and brand

Qualifications

• Bachelor's degree in Business, Hospitality Management, or related field.
• 5+ years of progressive FOH experience in full-service restaurants.
• Experience in a management or supervisory role.
• Working knowledge of P&L management and inventory systems.
• Ability to collaborate with kitchen and BOH leadership.
• Current ServSafe Manager Certification (ANSI-accredited).
• Chicago, IL food handler / food manager permit required.

Responsibilities

• Oversee FOH operations across dining room, bar, and event spaces.
• Partner with BOH leadership for seamless service.
• Own P&L reporting, labor management, and cost controls.
• Lead inventory processes and vendor coordination.
• Hire, train, schedule, and develop FOH team.
• Drive guest satisfaction and resolve escalated issues.
• Execute private events and programmed experiences.
• Uphold brand standards and company policies.
• Maintain food safety compliance.

Skills

FOH Management

P&L Management

Inventory Management

Staff Scheduling

Team Development

Guest Service

Education

Bachelor's degree in Business or Hospitality

Tools

POS systems

Inventory software

Excel

Job description

Front of House Manager
A Ma Maniére Atlanta

The Whitaker Group is seeking an experienced Front of House Manager to lead daily operations at our full-service restaurant in Chicago, IL. This is a hands‑on leadership role for a hospitality professional who thrives in an elevated, guest‑first environment and is equally comfortable managing financials as developing a high-performing team.

Responsibilities

• Oversee all FOH operations across dining room, bar, and event spaces
• Partner closely with BOH leadership to ensure seamless, consistent service
• Own P&L reporting, labor management, and cost controls
• Lead inventory processes and vendor coordination
• Hire, train, schedule, and develop FOH team members
• Drive guest satisfaction and resolve escalated issues with professionalism
• Execute private events and programmed experiences (buyouts, tastings, special programming)
• Uphold brand standards and company policies across all touchpoints
• Maintain food safety compliance and ensure team adherence to health standards

Qualifications — required

• Bachelor's degree in Business, Hospitality Management, or related field
• 5+ years of progressive FOH experience in full-service restaurants
• Demonstrated experience in a management or supervisory role
• Working knowledge of P&L management and inventory systems
• Proven ability to collaborate with kitchen and BOH leadership
• Current ServSafe Manager Certification (ANSI-accredited)
• Valid food handler / food manager permit required for Chicago, IL

Certification note

Chicago requires a City of Chicago Food Service Sanitation Manager Certificate in addition to ServSafe. Candidate must hold both a current ServSafe Manager Certification and a valid Chicago Food Service Sanitation Manager Certificate.

Qualifications — preferred

• Experience planning and executing private events or programmed experiences
• Background in upscale or fine‑casual dining environments
• Multi‑unit or new opening experience
• TIPS or equivalent alcohol service certification

Compensation

Competitive salary commensurate with experience. Benefits package, quarterly bonus eligibility, and growth opportunities within The Whitaker Group's expanding F&B portfolio. The Whitaker Group is an equal opportunity employer.