Front of House Manager Chicago

ADP, Inc.; Matthews (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

The Whitaker Group is seeking an experienced Front of House Manager to lead daily operations at our Chicago, IL restaurant. This hands-on leadership role emphasizes delivering exceptional guest service while managing financials and building a high-performing FOH team.

Responsibilities include directing dining room, bar, and event operations; leading labor and cost control; ensuring food safety and staff development; and executing private events.

Qualifications

• Requires 5+ years of progressive FOH experience in full-service dining.
• Bachelor’s degree in Business, Hospitality Management, or related field is required.
• Demonstrated ability to lead a team and manage guest relations.

Responsibilities

• Oversee FOH operations across dining room, bar, and event spaces.
• Partner with BOH leadership to ensure seamless service.
• Own P&L reporting, labor management, and cost controls.
• Hire, train, schedule, and develop FOH team members.

Skills

FOH management experience

P&L management

Staff development

Guest service leadership

Education

Bachelor's degree in Business or Hospitality Management

Tools

P&L software / inventory systems

Job description

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Front of House Manager Chicago

FOH Manager — Chicago, IL

The Whitaker Group

About the role

The Whitaker Group is seeking an experienced Front of House Manager to lead daily operations at our full-service restaurant in Chicago, IL. This is a hands‑on leadership role for a hospitality professional who thrives in an elevated, guest‑first environment and is equally comfortable managing financials as developing a high‑performing team.

Responsibilities

• Oversee all FOH operations across dining room, bar, and event spaces
• Partner closely with BOH leadership to ensure seamless, consistent service
• Own P&L reporting, labor management, and cost controls
• Lead inventory processes and vendor coordination
• Hire, train, schedule, and develop FOH team members
• Drive guest satisfaction and resolve escalated issues with professionalism
• Execute private events and programmed experiences (buyouts, tastings, special programming)
• Uphold brand standards and company policies across all touchpoints
• Maintain food safety compliance and ensure team adherence to health standards

Qualifications — required

• Bachelor's degree in Business , Hospitality Management, or related field
• 5+ years of progressive FOH experience in full-service restaurants
• Demonstrated experience in a management or supervisory role
• Working knowledge of P&L management and inventory systems
• Proven ability to collaborate with kitchen and BOH leadership
• Valid food handler / food manager permit required for Chicago, IL

Certification note

Chicago requires a City of Chicago Food Service Sanitation Manager Certificate in addition to ServSafe . Candidate must hold both a current ServSafe Manager Certification and a valid Chicago Food Service Sanitation Manager Certificate.

Qualifications — preferred

• Experience planning and executing private events or programmed experiences
• Background in upscale or fine-casual dining environments
• Multi-unit or new opening experience
• TIPS or equivalent alcohol service certification

Compensation

Competitive salary commensurate with experience. Benefits package, quarterly bonus eligibility, and growth opportunities within The Whitaker Group's expanding F&B portfolio.

The Whitaker Group is an equal opportunity employer.