Hourly FOH Manager Murrells Inlet, SC

Kaizen Lab Inc.; Murrells Inlet (SC); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Insurance and Benefits

Job summary

Kaizen Lab Inc. is hiring a Front of House Manager in Murrells Inlet, SC. The successful candidate will oversee the restaurant's daily operations, ensuring compliance with health and safety standards while delivering excellent customer service.

The role includes hiring, training, and scheduling staff, as well as handling customer issues. A background in restaurant management and a high school diploma are required, with a preference for candidates holding a bachelor’s degree.

Qualifications

• 1-2 years of restaurant management experience preferred.
• Ability to traverse all parts of the restaurant quickly.
• Experience in the dining and food preparation environment.

Responsibilities

• Hire and train restaurant staff.
• Organize and oversee staff schedule.
• Conduct performance evaluations.
• Handle customer complaints diplomatically.
• Maintain compliance with health and safety standards.
• Prepare and submit operations reports.

Skills

Point of Sale System experience

Excellent organizational skills

Experience in training or onboarding staff

Strong leadership skills

Proficient in management duties

Dedication to customer service

Education

High school diploma or equivalent

Bachelor’s degree (preferred)

Job description

Front of House Manager

Front of house managers have a mind for customer experience and service, along with strong people and leadership skills. There are no licensing or certification requirements, but employers value a bachelor’s degree and prefer one to two years of restaurant management experience.

Supervisory Responsibilities

• Hires and trains restaurant staff.
• Organizes and oversees the staff schedule.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees in accordance with restaurant policy.

Duties and Obligations

• Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.
• Ensures customer satisfaction with all aspects of the restaurant and dining experience.
• Handles customer complaints, resolving issues in a diplomatic and courteous manner.
• Ensures compliance with alcoholic beverage regulations.
• Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.
• Periodically evaluates restaurant equipment for repairs and maintenance; schedules service.
• Maintains sales records and tracks cash receipts.
• Prepares and submits operations reports and other documentation requested by the operations manager.
• Performs other duties as assigned.

Skills and Qualifications

• Point of Sale System experience: proficiency with the restaurant’s POS system.
• Excellent organizational skills and prioritization abilities.
• Experience in training or onboarding staff.
• Strong leadership skills to keep staff motivated and resolve conflicts.
• Proficient in management duties including hiring, firing, training, and disciplining staff.
• Dedication to providing excellent customer service and improving the customer experience.

Educational Experience and Physical Requirements

• High school diploma or equivalent required.
• Previous restaurant experience required; management experience preferred.
• Ability to traverse all parts of the restaurant quickly.
• Prolonged periods standing and moving quickly throughout the establishment.
• Must be able to lift 25 pounds at times.

Insurance and Benefits offered to full-time employees.

THE WICKED TUNA is an EEO Employer - M/F/Disability/Protected Veteran Status.