Front of House Manager

Rusty Hooks LLC; Southport (NC); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Paid time off

Training & development

Job summary

Rusty Hooks Dockside Grill in Southport, NC is seeking a proactive Front of House Manager to lead our FOH team and deliver exceptional guest experiences.

You will hire, train, and manage servers, hosts, and bartenders; monitor service flow; and coordinate with the kitchen to ensure smooth operations in a high-volume coastal environment.

Qualifications

• Minimum 2+ years in restaurant management or FOH supervisory role.
• Strong leadership and ability to motivate a diverse team.
• Excellent guest relations and conflict resolution skills.
• Experience with POS systems and basic restaurant reporting.
• ABC/TIPS certification a plus

Responsibilities

• Oversee all FOH operations to ensure a seamless guest experience.
• Hire, train, schedule, and manage FOH staff including servers, hosts, and bartenders.
• Monitor floor during service and resolve guest concerns quickly and professionally.
• Collaborate with kitchen/BOH to ensure smooth service flow.
• Manage opening/closing, cash handling, and daily reporting.
• Maintain compliance with health, safety, and alcohol service regulations; drive team performance.

Skills

FOH management

Leadership

Guest relations

Conflict resolution

Staff coaching

Tools

POS systems

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Free food & snacks
• Health insurance
• Paid time off
• Training & development

About the Role:

Rusty Hooks Dockside Grill is looking for an energetic and experienced Front of House Manager to lead our team in the charming coastal town of Southport, NC. This is your chance to bring your hospitality expertise to a dynamic environment where great food, great people, and great vibes come together.

Responsibilities:

• Oversee all front of house operations to ensure a seamless and exceptional guest experience
• Hire, train, schedule, and manage FOH staff including servers, hosts, and bartenders
• Monitor floor operations during service, resolving guest concerns quickly and professionallyCollaborate with kitchen and back of house management to ensure smooth service flow
• Manage opening and closing procedures, cash handling, and daily reporting
• Maintain compliance with health, safety, and alcohol service regulations
• Drive team performance through coaching, feedback, and staff development

Requirements:

• 2+ years of restaurant management or FOH supervisory experience required
• Strong leadership skills with the ability to motivate and manage a diverse team
• Excellent guest relations and conflict resolution abilities
• Experience with POS systems and basic restaurant reporting
• Knowledge of food safety standards and responsible alcohol service (ABC/TIPS certification a plus)
• Full Availability to work nights, weekends, and holidays in a high-volume environment
• Positive, professional demeanor with a passion for hospitality

About Us:

Rusty Hooks Dockside Grill is a beloved destination in Southport, NC, known for its welcoming atmosphere and commitment to quality. Our guests keep coming back for the experience as much as the food, and our team is the heart of everything we do. We take pride in fostering a workplace where hard work is recognized, teamwork is celebrated, and every shift feels like family.