Front of House Manager

Boston Pizza International, Inc. (New Glasgow); Lane (AL); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a dynamic team as a Front of House Manager at an established casual dining restaurant known for its commitment to excellence. In this role, you'll assist in daily operations while fostering a positive and engaging work environment. Your leadership will help develop the Front of House team, ensuring that every guest enjoys a memorable experience. With opportunities for growth and a culture that values feedback and community involvement, this position offers a fulfilling career path in the hospitality industry. If you're passionate about service and teamwork, this is the perfect opportunity for you.

Benefits

Flexible Scheduling

Career Growth Opportunities

Community Engagement

Scholarship Program

Management Training Programs

Leadership Development Sessions

Mentorship Initiatives

Reward and Recognition Programs

Qualifications

• Experience in a managerial role within the restaurant industry.
• Strong focus on guest satisfaction and team development.

Responsibilities

• Assist the General Manager with daily operations.
• Support training and development of Front of House team members.
• Ensure excellent guest experiences from start to finish.

Skills

Leadership

Organizational Skills

Time Management

Team Building

Communication

Job description

Overview

Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant's daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and promotes work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Management Training Programs, Leadership Development Sessions, and mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Manager look like?

• Leads by example and works shoulder to shoulder with team members
• Seeks continuous learning and skill development opportunities
• Achieves goals through strong organizational and time management skills
• Builds relationships by finding common ground and fostering teamwork
• Champions the Foundations of Hospitality, Boston Pizza's Brand Standards, and Food Safety
• Communicates effectively, shares goals and challenges, and coaches the team for improvement
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza has been a proud part of Canada's business landscape for over 50 years and has been recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are dedicated to the development and growth of our team members, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and are committed to exceeding guest expectations daily, Boston Pizza is the place for you!