Front of House Manager

DineAmic Hospitality; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading hospitality company is seeking a Front of House Manager to oversee operations at one of its busy venues in Chicago. The successful candidate will be responsible for managing staff, enhancing guest experiences, and ensuring operational efficiency. A minimum of 3 years of management experience in a high-volume restaurant is required. Benefits include medical insurance, paid leave, and a monthly food allowance.

Benefits

BCBS Medical

BCBS Dental

EyeMed Vision

Flexible Spending Account

Company-paid Short-term Disability Insurance

Company-paid Life and AD&D Insurance

Company-paid Employee Assistance Program

Paid Time Off

Paid Sick Leave

401K + Match

Monthly Food & Beverage Allowance and Discount

Qualifications

• At least 3 years of management experience in a high-volume restaurant.
• Proven track record of results in a fast-paced environment.
• Valid Allergen, Sanitation and ServSafe Certifications required.

Responsibilities

• Oversee daily operations and manage front of house staff.
• Drive sales and optimize profits through customer relations.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Sales Management

Cost Control

Customer Service

Education

Bachelor’s Degree

Job description

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Siena Tavern is seeking a Restaurant Manager who will be responsible for day-to-day operations of all (FOH) front of house team members at one of our venues. The Restaurant Manager will assist the General Manager in driving sales, managing costs, and delivering an exceptional guest experience. The ideal candidate will have at least 3 years of management experience in a full-service, high-volume restaurant, creative ideas to drive sales and repeat business, and the capability to recruit, train, and develop high-performing team members.

General Functions + Responsibilities

• Meet restaurant operational standards by implementing productivity, quality, and customer-service standards; resolving problems; recommending system improvements.
• Support restaurant goals in all areas of operations to achieve the desired volume growth and optimum profit; Drive sales and repeat business by building rapport and establishing relationships with guests; Control costs by monitoring expenditures, identifying variances, and minimizing waste.
• Organize, run and supervise smooth and efficient daily shifts (including opening and closing shifts), ensuring an exceptional guest and employee experience; Maintain guest service by helping wait staff with table preparation and food delivery.
• Maintain ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitoring food presentation and service.
• Accomplish restaurant human resource objectives by selecting, orienting, training, coaching, counseling, and disciplining employees; Clearly communicate job expectations and developmental feedback; Adhere to and enforce policies and procedures; Ensure that all paperwork and documentation is completed accurately and on a timely basis.
• Monitor, address and document individual hourly employee performance through on-going feedback, positive recognition, formal performance reviews, coaching and, when necessary, disciplinary action up to and including employment termination.
• Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations.
• Monitor and ensure the restaurant and the team’s compliance with all Company and restaurant policies and procedures as well as all legal and regulatory requirements.
• Other duties assigned as needed
  
  

Experience And Education Requirements

• At least 3 years of full-service management experience in a high-volume restaurant
• Proven track record of delivering results in a complex, fast-paced environment.
• Demonstrated leadership capability to build strong teams and achieve business goals
• Ability to plan and set goals and communicate direction to others.
• Bachelor’s Degree preferred
• Valid Allergen, Sanitation and ServSafe Certifications required
  
  

Perks + Benefits

• BCBS Medical
• BCBS Dental
• EyeMed Vision
• Flexible Spending Account
• Company-paid Short-term Disability Insurance
• Company-paid Life and AD&D Insurance
• Company-paid Employee Assistance Program
• Paid Time Off
• Paid Sick Leave
• Paid Holidays
• Commuter Benefits
• 401K + Match
• Monthly Food & Beverage Allowance and Discount
  
  

Dineamic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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