Front of House Manager

Easy Bistro & Bar, ESC LLC; Chattanooga (TN); On-site; USD 52,000 - 68,000; Full time

Job summary

Easy Bistro & Bar, ESC LLC in Chattanooga, TN, seeks a Front of House Manager to lead hosts, servers, bartenders and support staff, ensuring a welcoming guest experience and smooth service.

You will coordinate reservations and seating, monitor service standards, handle guest feedback, and support private events. Collaboration with culinary team, cash handling, and scheduling will be key responsibilities.

Qualifications

• Strong communication and customer service skills with guests and team members.
• Knowledge of food & beverage operations including menu familiarity, bar/wine service, and basic food safety understanding.
• Experience in training and team development including coaching staff and pre-shift meetings.
• Sales skills related to upselling menu items, promoting specials, and supporting private/group dining bookings.
• Prior experience in restaurant front-of-house management or supervisory roles, preferably in upscale/high-volume dining.
• Ability to work flexible hours including evenings, weekends and holidays.
• Strong organizational and problem-solving skills with attention to service, cleanliness and guest satisfaction.
• Familiarity with POS systems, basic reporting, and cash handling procedures.
• Food safety certification and responsible alcohol service training (or ability to obtain upon hire) are preferred.
• High school diploma or equivalent required; hospitality or business education a plus.

Responsibilities

• Oversee daily front-of-house operations, managing hosts, servers, bartenders and support staff.
• Coordinate reservations and seating to optimize guest flow and seating efficiency.
• Monitor service standards and guest feedback; ensure welcoming guest experience.
• Collaborate with culinary team to maintain quality and assist with opening/closing procedures.
• Assist with scheduling, labor management and cash handling; train team members.
• Promote menu and beverage offerings; support sales initiatives for events.
• Support private events and group dining bookings; coordinate with events team.

Skills

Communication skills

Customer service

F&B operations knowledge

Training & team development

Sales skills

Front-of-house management

Flexible hours

POS systems

Education

High school diploma or equivalent

Hospitality/business education preferred

Tools

POS systems

Job description

Company Description Easy Bistro & Bar, a Michelin American South recommended restaurant, brings Old World comfort food to Chattanooga with a focus on French bistro-style dining that is both approachable and refined. Guests enjoy perfectly prepared steaks, fresh seafood, roast chicken, and an authentic raw bar. The restaurant features a craft cocktail program with seasonal infusions, an expansive selection of liqueurs and bitters, and a curated wine list showcasing classic regions and emerging trends. Easy Bistro & Bar also offers a private dining room ideal for business gatherings and social events, providing a versatile setting for a range of occasions.

Role Description The Front of House Manager is a full-time, on-site role based at Easy Bistro & Bar in Chattanooga, TN. This position oversees daily front-of-house operations, including managing hosts, servers, bartenders, and support staff to ensure smooth service and a welcoming guest experience. Responsibilities include coordinating reservations and seating, monitoring service standards, handling guest feedback, and supporting the execution of private events. The Front of House Manager will collaborate with the culinary team to maintain food and beverage quality, manage opening and closing procedures, oversee cash handling, and assist with scheduling and labor management. The role also involves training team members, promoting menu and beverage offerings, and supporting sales initiatives to drive revenue.

Qualifications

• Strong Communication and Customer Service skills, with the ability to engage guests and support team members effectively.
• Knowledge of Food & Beverage operations, including menu familiarity, bar and wine service, and basic understanding of food safety practices.
• Experience in Training and team development, including coaching staff, leading pre-shift meetings, and supporting continuous improvement.
• Sales skills related to upselling menu items, promoting specials, and supporting private and group dining bookings.
• Prior experience in restaurant front-of-house management or supervisory roles, preferably in upscale or high-volume dining.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required by restaurant operations.
• Strong organizational and problem-solving skills, with attention to detail in service, cleanliness, and guest satisfaction.
• Familiarity with POS systems, basic reporting, and cash handling procedures.
• Food safety certification and responsible alcohol service training (or ability to obtain upon hire) are preferred.
• High school diploma or equivalent required; additional hospitality or business education is a plus.