Front of House Maître d' Accueil – Guest Experience Lead

Barrels and Boards; Raynham (MA); On-site; USD 25,000 - 39,000; Full time

Job summary

Barrels & Boards in Raynham, MA seeks a Maître d' Host, part-time or full-time, on-site. You will greet guests, manage reservations, coordinate seating, and support front-of-house operations to ensure smooth service and exceptional guest experiences.

You will oversee the host stand, liaise with servers and kitchen staff, resolve guest concerns, and help train junior hosts. Flexibility for peak hours, evenings, weekends, and holidays is required.

Qualifications

• Strong communication and interpersonal skills to interact effectively with guests and team members.
• Proven customer service abilities, with a focus on creating welcoming, positive guest experiences.
• Knowledge of food & beverage service in a restaurant or hospitality environment.
• Experience in training or mentoring front-of-house staff on service expectations and procedures.
• Basic sales and upselling skills to promote specials, reservations, and guest experiences.
• Ability to stand for extended periods, manage fast-paced service, and work evenings, weekends, and holidays as needed.
• Reliable, professional demeanor with strong organizational skills and attention to detail.

Responsibilities

• Greeting and welcoming guests, managing reservations and walk-ins.
• Coordinating seating to ensure smooth table turnover and guest experience.
• Overseeing the host stand and communicating with servers and kitchen staff about guest flow.
• Assisting in resolving guest concerns promptly and professionally.
• Maintaining cleanliness and organization in entry and waiting areas.
• Supporting special events and training host team members on service standards.

Skills

Communication skills

Interpersonal skills

Guest service focus

Upselling knowledge

Teamwork

Organization

Ability to work evenings weekends and

Job description

Barrels & Boards in Raynham, MA seeks a Maître d' Host, part-time or full-time, on-site. You will greet guests, manage reservations, coordinate seating, and support front-of-house operations to ensure smooth service and exceptional guest experiences.

You will oversee the host stand, liaise with servers and kitchen staff, resolve guest concerns, and help train junior hosts. Flexibility for peak hours, evenings, weekends, and holidays is required.