Front of House Leader - Luxury Service Excellence

ChopHouse Thirteen; Ponte Vedra Beach (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Paid vacation & sick days

Bereavement leave

Advancement opportunities

Collaborative workplace

Job summary

Chophouse at Nocatee is seeking a Service Manager / Front of House Manager to lead our front-of-house team and uphold elevated service standards. You will drive guest satisfaction, coordinate reservations, and mentor staff to deliver warm, professional experiences in a luxury dining environment.

This role emphasizes collaboration with culinary and beverage teams, strict adherence to health regulations, and a culture of hospitality excellence.

Qualifications

• Minimum 3 years of management in a luxury or fine dining setting.
• Exceptional communication, team leadership, and organizational skills.
• Detailed knowledge of wine, spirits, and luxury hospitality etiquette.
• Ability to cultivate warmth, professionalism, and genuine care for guests and staff.
• Flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Oversee all front-of-house activities to guarantee attentive, refined service at every interaction.
• Inspire, train, and guide service staff to consistently deliver excellence and professionalism.
• Orchestrate guest relations, reservations, and table assignments to optimize flow and experience.
• Work collaboratively with culinary and beverage teams to ensure impeccable timing and presentation.
• Enforce strict compliance with health regulations and uphold our internal service standards.
• Respond to guest inquiries and feedback promptly, demonstrating discretion and grace.

Skills

Management experience

Leadership

Communication

Organizational skills

Wine & luxury hospitality

Guest relations

Flexible schedule

Job description

Chophouse at Nocatee is seeking a Service Manager / Front of House Manager to lead our front-of-house team and uphold elevated service standards. You will drive guest satisfaction, coordinate reservations, and mentor staff to deliver warm, professional experiences in a luxury dining environment.

This role emphasizes collaboration with culinary and beverage teams, strict adherence to health regulations, and a culture of hospitality excellence.