Service Manager/Front of House Manager

ChopHouse Thirteen; Ponte Vedra Beach (FL); In loco; USD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation

Paid vacation & sick days

Bereavement leave

Advancement opportunities

Collaborative workplace

Descrizione del lavoro

Chophouse at Nocatee is seeking a Service Manager / Front of House Manager to lead our front-of-house team and uphold elevated service standards. You will drive guest satisfaction, coordinate reservations, and mentor staff to deliver warm, professional experiences in a luxury dining environment.

This role emphasizes collaboration with culinary and beverage teams, strict adherence to health regulations, and a culture of hospitality excellence.

Competenze

• Minimum 3 years of management in a luxury or fine dining setting.
• Exceptional communication, team leadership, and organizational skills.
• Detailed knowledge of wine, spirits, and luxury hospitality etiquette.
• Ability to cultivate warmth, professionalism, and genuine care for guests and staff.
• Flexible schedule, including evenings, weekends, and holidays.

Mansioni

• Oversee all front-of-house activities to guarantee attentive, refined service at every interaction.
• Inspire, train, and guide service staff to consistently deliver excellence and professionalism.
• Orchestrate guest relations, reservations, and table assignments to optimize flow and experience.
• Work collaboratively with culinary and beverage teams to ensure impeccable timing and presentation.
• Enforce strict compliance with health regulations and uphold our internal service standards.
• Respond to guest inquiries and feedback promptly, demonstrating discretion and grace.

Conoscenze

Management experience

Leadership

Communication

Organizational skills

Wine & luxury hospitality

Guest relations

Flexible schedule

Descrizione del lavoro

Service Manager / Front of House Manager

At Chophouse at Nocatee, we are dedicated to crafting memorable experiences for our guests through impeccable service and refined hospitality. We invite applicants with a passion for luxury dining and exemplary leadership to apply for the role of Service Manager / Front of House Manager.

Position Overview

In this pivotal position, you will lead our front-of-house team, ensuring seamless operations and genuine guest satisfaction. You will play an integral role in upholding our restaurant’s elevated standards, while fostering a supportive and engaging environment for staff and guests alike.

Key Responsibilities

• Oversee all front-of-house activities to guarantee attentive, refined service at every interaction .
• Inspire, train, and guide service staff to consistently deliver excellence and professionalism .
• Orchestrate guest relations, reservations, and table assignments to optimize flow and experience .
• Work collaboratively with culinary and beverage teams to ensure impeccable timing and presentation .
• Enforce strict compliance with health regulations and uphold our internal service standards .
• Respond to guest inquiries and feedback promptly, demonstrating discretion and grace .

Qualifications

• Minimum 3 years of management experience in a luxury or fine dining setting .
• Exceptional communication, team leadership, and organizational skills .
• Detailed knowledge of wine, spirits, and luxury hospitality etiquette .
• Ability to cultivate a culture of warmth, professionalism, and genuine care .
• Flexible schedule, including availability on evenings, weekends, and holidays .

What We Offer

• Competitive, experience-based compensation and performance incentives .
• Paid Vacation, Sick Days, Bereavement
• Advancement opportunities within an esteemed hospitality group .
• A welcoming and collaborative workplace committed to the pursuit of culinary and service excellence .

If you are a hospitality professional committed to elevating every guest experience, we encourage you to apply. Join Chophouse at Nocatee and help us shape moments marked by sophistication, attentiveness, and lasting impressions .