Front-of-House Leader: Guest Experience & Training

Chipotle Mexican Grill group; Atlanta (GA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical insurance

Paid time off

Holiday closures

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to ensure a positive customer experience through safe, high-quality food preparation and excellent service. The role involves keeping the line organized, training crew, and supporting shifts and admin tasks.

The Service Leader will uphold food safety standards, manage crew performance, and contribute to a smooth operation with a focus on guest satisfaction and efficiency.

Qualifications

• High school diploma is required.
• Restaurant experience is preferred.
• Follows Chipotle policies and safety procedures.

Responsibilities

• Maintain a positive customer experience by ensuring safe, quality food is prepared and served.
• Keep the line clean, organized, and properly functioning.
• Train and develop front-of-house crew; assist with performance reviews.
• Monitor breaks, shift changes, and line schedules; support office duties as needed.
• Address customer incidents and ensure positive resolutions.
• Assist with miscellaneous office tasks and ensure supplies and equipment are in order.

Skills

Cash handling

Food safety

Office paperwork

Team leadership

Communication skills

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to ensure a positive customer experience through safe, high-quality food preparation and excellent service. The role involves keeping the line organized, training crew, and supporting shifts and admin tasks.

The Service Leader will uphold food safety standards, manage crew performance, and contribute to a smooth operation with a focus on guest satisfaction and efficiency.