Front of House Leader - Guest Experience & Team Growth

Rusty Hooks Llc; Charleston (SC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free food & snacks

Health insurance

Paid time off

Training & development

Job summary

Fin & Crab in Charleston, SC is seeking a Front of House Manager to lead daily operations and drive exceptional guest experiences in a fast-paced environment.

You will coach staff, manage scheduling and inventory, uphold service standards, and step in for the General Manager when needed, focusing on teamwork, communication, and profitability.

Join a dynamic team committed to growth, learning, and delivering great experiences for every guest.

Qualifications

• 2+ years of management or supervisory experience in hospitality, food & beverage, or retail.
• Strong leadership skills to motivate and manage a diverse team.
• Excellent communication and interpersonal skills.
• Experience with scheduling, inventory management, and basic financial reporting.
• Flexible availability including evenings, weekends, and holidays as needed.

Responsibilities

• Support the General Manager in overseeing daily operations and ensuring business goals are met
• Lead, coach, and develop team members to maintain high performance and morale
• Monitor and manage inventory, scheduling, and labor costs to maximize efficiency
• Ensure exceptional customer service standards are upheld at all times
• Assist in hiring, onboarding, and training new staff members
• Handle escalated customer concerns and resolve issues promptly and professionally
• Step in to manage full operations in the absence of the General Manager

Skills

Leadership

Communication

Scheduling

Inventory management

Customer service

Multitasking

Job description

Fin & Crab in Charleston, SC is seeking a Front of House Manager to lead daily operations and drive exceptional guest experiences in a fast-paced environment.

You will coach staff, manage scheduling and inventory, uphold service standards, and step in for the General Manager when needed, focusing on teamwork, communication, and profitability.

Join a dynamic team committed to growth, learning, and delivering great experiences for every guest.