Front of House Leader — Flexible Schedule & Benefits

The Friendly Toast; Massachusetts; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

40 hours of sick time

80 hours Paid Time Off

Medical, Dental, Vision and other</n>+

401k plan options with Employer Match

Flexible Schedule

Referral Program

Two paid holidays a year

Job summary

The Friendly Toast is a unique all-day brunch and bar restaurant in Massachusetts seeking an engaging and motivated leader to oversee daily restaurant operations. You will manage staff, hire and schedule, and ensure high-quality customer service in a fast-paced environment.

You will collaborate with the executive chef to keep a scratch-made menu, uphold safety regulations, and foster an inclusive culture. This role offers growth opportunities and a supportive team environment.

Qualifications

• Experience leading restaurant teams and managing day-to-day operations.
• Proven ability to hire, train, and schedule staff for coverage and performance.
• Track record of delivering exceptional customer service and fostering a positive work culture.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Overseeing daily restaurant operations, including managing staff and ensuring high-quality customer service
• Hiring, training, and scheduling employees to ensure adequate coverage and optimal team performance
• Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations
• Collaborating with the executive chef to develop and maintain a diverse, scratch-made menu that exceeds guest expectations
• Providing a welcoming and inclusive environment for all guests and team members
• Evaluating employee performance, providing feedback, and implementing performance improvement plans as necessary

Skills

Restaurant management

Hiring & training

Customer service

Leadership

Communication

Job description

The Friendly Toast is a unique all-day brunch and bar restaurant in Massachusetts seeking an engaging and motivated leader to oversee daily restaurant operations. You will manage staff, hire and schedule, and ensure high-quality customer service in a fast-paced environment.

You will collaborate with the executive chef to keep a scratch-made menu, uphold safety regulations, and foster an inclusive culture. This role offers growth opportunities and a supportive team environment.